Overview
Work History
Education
Skills
Courses Completed
Transport
Personal Information
Timeline
Generic

Nontokozo Hoyana

Durbanville

Overview

21
21
years of professional experience
2000
2000
years of post-secondary education
4
4
Languages

Work History

Talent & Culture Executive

KFC Rohloff Group
11.2024 - Current
  • Responsible for a total of 98 KFC stores - still expanding
  • 7 Direct reports (Talent & Culture Coaches, Training Programme Manager, Employee Relations Lead, HR Generalist)
  • Driving the organisational Culture & Strategy
  • Looking into improvement practices on policies & procedures
  • Partnering with Operations teams to deliver excellent results
  • Aligning Talent Strategies for internal pipeline development
  • Enhancing EAP strategies for employee experience
  • Managing the Brand through KFC Listens
  • Driving the employee experience through KFC Listens
  • Aligning Development Capability through Streetwise Academy
  • Driving ADD HOPE in the restaurants and communities as part of our Leading with Heart Strategies
  • Training and Development implementation
  • Driving the Balance Scorecard for greater results
  • Aligning KPI's for the business
  • Enhancing Learning Management Systems to drive capability
  • Managing Labour Relations related matters (BCEA, Labour Relations, Hygiene Factors)
  • Remuneration, compensation, benefit structure

People & Culture Executive

KFC Rohloff Group
05.2022 - 11.2024
  • Employer Headcount 3500 (only operate in Free State, Gauteng, Western Cape)
  • Total of 98 KFC stores that I oversee
  • Direct Reports (x5 HRBP's, Talent Acquisition Specialist, Employee Relations Lead, Learning & Development Lead) Total organogram structure 37
  • Part of the Leadership team (Finance Executive, Operations Executive, Bi&Digital Executive, Development Executive, People & Culture Executive- all reporting to the GM)
  • Influencing organisational culture across the business
  • Driving and aligning business strategy with values
  • Driving a high performance and heart led organisational culture
  • Facilitating solutions aligned with capability building (Heartstyles, Still Life, EmpowerHer)
  • Aligning employee development with psychometric assessments
  • Identifying talent trends and responding to our workforce
  • Driving performance management for capability building
  • Facilitating learner development programmes - Streetwise Academy
  • Reporting on SETA programmes
  • Reporting on ATR/WSP
  • Running Diversity Equity & Inclusion initiatives
  • Heading up of the sustainability programmes (KFC Add Hope)
  • Brand Management
  • Remuneration & Benefits

Finance Control HR Business Partner

PEPSICO
03.2020 - 04.2022
  • Company Overview: acquisition of PIONEER FOODS
  • Direct Reports - 1 HR Clerk and 1 HR Intern
  • Business partnering Group Executives (HR,CFO,CEO,Group Legal and Compliance, Group Sustainability, Group Finance, Group Shared Services)
  • Looking after parts of the International portfolio (Nigeria)
  • HR Administration (payroll inputs for submission)
  • Training and Development (facilitating annual training plan), identifying service providers
  • Recruitment using available platforms for talent management
  • Performance Management (Performance appraisals and agreements)
  • Employee Relations
  • Employee engagement and wellness
  • HR Management systems (ESS/MSS/SAP)
  • Skills development (Disability Learnerships)
  • Employment equity (Facilitating transformation agenda)
  • Rolling out values as part of organisational culture engagement
  • Adherence to business policies and procedures.
  • Acquisition of PIONEER FOODS

HR Manager

PIONEER FOODS
05.2018 - 03.2020
  • Company Overview: acquisition of KRAFT HEINZ
  • Direct Reports - 1 HR Clerk and 1 HR Intern
  • Business partnering Group Executives (HR,CFO,CEO,Group Legal and Compliance, Group Sustainability, Group Finance, Group Shared Services)
  • Looking after parts of the International portfolio (Nigeria)
  • HR Administration (payroll inputs for submission)
  • Training and Development (facilitating annual training plan), identifying service providers
  • Recruitment using available platforms for talent management
  • Performance Management (Performance appraisals and agreements)
  • Employee Relations
  • Employee engagement and wellness
  • HR Management systems (ESS/MSS/SAP)
  • Skills development (Disability Learnerships)
  • Employment equity (Facilitating transformation agenda)
  • Rolling out values as part of organisational culture engagement
  • Adherence to business policies and procedures.
  • Acquisition of KRAFT HEINZ

Snr HR Business Partner & Performance Lead

KRAFT HEINZ
05.2016 - 05.2018
  • Direct Reports - 1 HR Clerk and 1 HR Intern
  • Business partnering Group Executives (HR,CFO,CEO,Group Legal and Compliance, Group Sustainability, Group Finance, Group Shared Services)
  • Looking after parts of the International portfolio (Nigeria)
  • HR Administration (payroll inputs for submission)
  • Training and Development (facilitating annual training plan), identifying service providers
  • Recruitment using available platforms for talent management
  • Performance Management (Performance appraisals and agreements)
  • Employee Relations
  • Employee engagement and wellness
  • HR Management systems (ESS/MSS/SAP)
  • Skills development (Disability Learnerships)
  • Employment equity (Facilitating transformation agenda)
  • Rolling out values as part of organisational culture engagement
  • Adherence to business policies and procedures.

HR Business Partner

FIRST RAND BANK DIV DIRECT AXIS
11.2014 - 04.2016
  • Headcount 900
  • Direct reports-none
  • Change management: Incentives schemes
  • Engagement survey
  • Hotspot surveys
  • Workplace skills plan: Planning with training critical business needs of critical skills
  • Leadership development programme
  • Standardisation of business protocols
  • Formulating a visionary HR strategy for the organisation
  • Implementation of business policies and procedures
  • Monitoring the performance management tool
  • Assessing standards of job fit for the organisation
  • Coaching and guiding line managers/senior leadership team
  • Coaching and assisting line managers with IR related issues
  • Recruitment of contact center professionals
  • HR project management: executing HR projects
  • National Credit Act
  • Protection Of Personal Information Act (POPI)
  • Outgoing document management
  • Organisational design: Resourcing and Job evaluation/profiling
  • Coaching line managers on utilizing the performance management tool
  • Labor Relations: Disciplinary action preparation
  • CCMA representation
  • Assessment and administration under Psychometrist: COPAS, INSIGHTS, CPP (Cognitive Process Profile)
  • Managing stakeholder relationships
  • Maintaining the organisational brand through culture and values

Associate HR Director

MARIE STOPES SOUTH AFRICA
01.2014 - 06.2014
  • Headcount of 300
  • Direct reports 3(HR Assistant, HR Officer, HR Admin)
  • Standardisation of business processes
  • Formulating a visionary HR strategy for the organisation
  • Implementation of business policies and procedures
  • Building a database of healthcare professionals: Dept. of Health relations
  • South African Nursing Council
  • Monitoring the performance management tool
  • Assessing standards of job fit for the organisation
  • Coaching and guiding line managers/executive leadership team
  • Coaching and assisting line managers with IR related issues
  • Managing training budget and the training needs
  • Recruitment of healthcare professionals
  • Executing HR projects: Reward and recognition
  • Travelling to various clinics nationally
  • Labour relations: CCMA representation
  • Reporting HR trends to the Leadership team: Employee engagement
  • SANC regulations
  • Skills development
  • Progress on employment equity
  • Building relationships with stakeholders

HR Manager

NETCARE UMHLANGA HOSPITAL
07.2009 - 12.2013
  • Headcount 900
  • Direct reports 2 HR assistants
  • Facilitating IR issues including disciplinary enquiries and CCMA
  • Monthly payroll administration
  • Recruiting and selecting staff
  • Training and development of staff
  • Engaging in performance consulting
  • Advisor the hospital EXCO team
  • Implementation of HR projects in the hospital
  • Analyzing labor turnover trends and increased absenteeism
  • Advising line on HR policies and practices
  • Formulating the workplace skills plan vs allocated budget
  • Reporting on transformation initiatives
  • Healthcare related initiatives: World Aids Day
  • International day of people with disabilities
  • Wellness programmes
  • Executing HR projects: SAP roll out
  • Recognition and rewards programme
  • Working close with unions: Hospersa, Denosa, Solidarity, Nehawu
  • Quarterly reporting to Regional Exco: Trend analysis
  • HR scorecard
  • Building relationships with stakeholders
  • Maintaining the organisational brand

Regional HR Consultant

STANDARDBANK
10.2007 - 06.2009
  • Headcount 1500
  • Direct Reports 1 HR Trainee
  • Looking after 14 Branches from Margate, Port, Shepstone, Scottburgh, Amanzimtoti, Thewini, Durban ABC, Durban, Gale Place, Albert Street, Jacobs, Port Shepstone, Bluff, Prospecton, Chatsworth
  • Recruitment and Selection of new staff
  • Induction of new candidates into the branch
  • Facilitating performance appraisals
  • Career management of individuals
  • Reporting of transformation initiatives and employment equity
  • Monitoring and maintaining policies and procedures
  • Conducting weekly regional meetings
  • Drawing of reports on SAP
  • Regular branch visits
  • Advising branches on handling poor performance
  • Processing bursaries
  • Labour relations: prep for disciplinary enquiries

HR Regional Consultant (Edcon Western Cape)

EDCON
12.2006 - 10.2007
  • Looking after 12 stores from George, Oudtshoorn, Mosselbay, Knysna, Beaufort West, Graaf Reinette
  • Performance managing poor performing staff
  • Conducting talent forums to identifying talent in the organisation
  • Conducting interviews of short listed candidates
  • Budget planning and reporting
  • Assessing vacancies and filling them with potential candidates
  • Handling disciplinary procedures
  • Interviewing candidates
  • Training and development
  • Induction: onboarding of new starters

HR Manager (Edcon Zululand)

EDCON
08.2006 - 10.2007
  • Looking after 13 stores (perm complement 200) from Richards Bay, Empangeni, Ulundi, Eshowe, Mtubatuba, Pongola, Hluhluwe, Jozini, Manguzi, Esikhawini, Nongoma
  • Receiving candidate recommendations from our internal recruitment department
  • Interviewing potential candidates
  • Planning and strategizing for regional transfers
  • Controlling and allocation of Budget
  • Conducting talent forums for retention purposes
  • Conducting Induction Training for new employees
  • Doing presentations for new projects such as taking over a new group of store
  • Training of basic use of leave application on the system: HR Focus
  • Investigation & Preparation for disciplinary action whilst liaising with ER Specialist
  • Project Management - Change Management - Facilitating the takeover of Discom Stores
  • Monitoring and maintaining of Policies & Procedures

Recruitment Consultant

Sharon Nurock Recruitment
04.2006 - 06.2006

Assistant Administrator

UKZN-Howard College
02.2006 - 03.2006

HR Consultant

Dimbane Consulting
01.2005 - 12.2005

Education

Matriculated - English, Maths, Physics, Biology, Drama, Zulu

Durban Girls High School

Senior Management Development Programme - undefined

University of Stellenbosch

Masters in Business Administration - undefined

Management College of Southern Africa

Post Graduate Diploma - HR Management

University of Kwa-Zulu Natal

BA - Psychology, Drama

University of Kwa-Zulu Natal

Skills

  • MS Word
  • MS PowerPoint
  • MS Excel
  • Internet
  • Email
  • Rapid Recruit
  • VIP Payroll
  • HR Focus
  • SAP
  • Vision
  • HRIS
  • Workday
  • ESS
  • MSS

Courses Completed

  • Conflict and stress management
  • ICAS employee wellness seminar
  • Norton Rose Labour Seminar
  • Customer centricity
  • Train the trainer programme
  • HIV/AIDS peer counselling
  • Enhanced Performance and Development training
  • South African Rewards Association Seminar
  • Customer journey
  • Labour Relations
  • PDCA Methodology (in-house course)
  • Change Management and Organisational re-engineering
  • Commercial Astuteness for HR
  • Marketing for non-marketers
  • High Impact Leadership Coaching
  • Culture & Diversity
  • WOMEN on THE MOVE 2024
  • Heartstyles (Leading with Heart)

Transport

Own Transport

Personal Information

  • Available: Two calendar months
  • Nationality: South African

Timeline

Talent & Culture Executive

KFC Rohloff Group
11.2024 - Current

People & Culture Executive

KFC Rohloff Group
05.2022 - 11.2024

Finance Control HR Business Partner

PEPSICO
03.2020 - 04.2022

HR Manager

PIONEER FOODS
05.2018 - 03.2020

Snr HR Business Partner & Performance Lead

KRAFT HEINZ
05.2016 - 05.2018

HR Business Partner

FIRST RAND BANK DIV DIRECT AXIS
11.2014 - 04.2016

Associate HR Director

MARIE STOPES SOUTH AFRICA
01.2014 - 06.2014

HR Manager

NETCARE UMHLANGA HOSPITAL
07.2009 - 12.2013

Regional HR Consultant

STANDARDBANK
10.2007 - 06.2009

HR Regional Consultant (Edcon Western Cape)

EDCON
12.2006 - 10.2007

HR Manager (Edcon Zululand)

EDCON
08.2006 - 10.2007

Recruitment Consultant

Sharon Nurock Recruitment
04.2006 - 06.2006

Assistant Administrator

UKZN-Howard College
02.2006 - 03.2006

HR Consultant

Dimbane Consulting
01.2005 - 12.2005

Senior Management Development Programme - undefined

University of Stellenbosch

Masters in Business Administration - undefined

Management College of Southern Africa

Post Graduate Diploma - HR Management

University of Kwa-Zulu Natal

BA - Psychology, Drama

University of Kwa-Zulu Natal

Matriculated - English, Maths, Physics, Biology, Drama, Zulu

Durban Girls High School

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Nontokozo Hoyana