Nontobeko Nkosi
Senior Sales Professional
Mindalore
Summary
Seeking a challenging position in your sector, driven to enhance productivity and reputation. Committed to becoming a valuable asset to your organization. Dedicated to supporting your mission and realizing the vision of your business for continued success.
Overview
14
14
years of professional experience
2017
2017
years of post-secondary education
Work History
Outbound Sales Representative
Power Truck Hire
07.2024 - Current
- Maintained accurate records of client interactions, ensuring consistency in follow-ups and long-term relationship building.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Increased sales revenue through strategic cold calling and lead generation activities.
- Enhanced team performance through constructive feedback during regular meetings, fostering a positive work environment conducive to success.
- Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.
- Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Implemented effective time management strategies, maximizing daily call volume and productivity.
New Business Development
CourierIT
10.2023 - Current
- Client visits
- Diary management
- Identifying new business opportunities through cold calling
- Negotiate deals
- Executing sales objectives
- Identify and research potential clients
- Creating proposals and presentation material
- Onboarding & Training of new clients
- Business Growth
- Daily, weekly and monthly reporting
- Handled customer complaints with empathy and composure
- Costing Analysis on Excel
Key Account Manager
Sanitech
08.2022 - 09.2023
- Audit area mangers to ensure that we deliver as per contractual obligations to our clients & customer satisfaction is achieved
- Correctly cost new business achieving the maximum margin on new business
- Develop innovative and creative solutions to identify and develop new customers
- Develop, build and maintain strong relationships with potential customers
- Ensure contracts are correctly signed and filed for new business
- Ensure operational staff receives the correct documentation to start contracts or special job
- Follow-up with operations to ensure that contract is functioning in accordance with specifications
- Formally introduce operations staff to new clients before commencement
- Keep abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
- Maintain contact with existing clients and develop new business
- Manage roll out of new site installation
- Plan weekly sales prospects
- Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
- Prepare proposals which clearly set out the terms and conditions for the proposed contract / tender
- Prepare quotes and present to clients as soon as possible meeting the client's expectations
- Propose and close sales that achieve set company target according to company policies and procedures
- Prospect potential customers within the target profile
- Provide onsite assistance on start of contract
- Ability to prioritise & multitask
- Ability to work independently and with a team
- Ability to work under pressure
- Analytical and attention to detail
- Business acumen
- Computer literacy
- Conflict management
- Events management
- Excellent communication
- Excellent customer service
- Excellent interpersonal relations
- Excellent presentation
- Fleet management
- Good phone etiquette
- Negotiating & networking
- Problem solving
Account Executive (BD Division)
UPS SCS
04.2020 - 08.2022
- Booked collections
- Client visits
- Cold calling and customer conversions
- Handled customer complaints with empathy and composure
- Handled pricing negotiations and proposals
- Maintained my existing book of business
- Tracked shipments
Business Development Manager
Global Express Logistics
08.2019 - 11.2020
- Client visits
- Cold calling and client conversions
- Daily, weekly and monthly reporting
- Handled customer complaints with empathy and composure
- Handled pricing negotiations and proposals
Director/Founder
Imbokodo Nkosi
11.2017 - 03.2019
- Cold calling
- Events management
- Sales and marketing
- Tender procurement and submissions
Field Sales Executive
DHL Express Logistics
04.2011 - 10.2017
- 30 visits per week
- Acquired, developed and maintained clients
- Cold calling
- Consistently met my short and long-term targets
- Diary management
- Meeting KPIs
- Weekly reporting
- Product knowledge
- Report writing
- Results driven
- Sales & marketing
- Strategic planning & organising
- Strong work ethic
- Time management
Education
BA - Applied Psychology
UNISA
Diploma in Management Assistant - undefined
South West Gauteng College
Skills
Customer relationship building
Target achievement
Account management
Sales presentations
Upselling strategies
Competitor analysis
Lead sourcing
Client needs assessment
Conflict resolution
Skilled negotiator
Closing techniques
Territory management
Pipeline management
Vehicle
Code 14 own Vehicle
Personal Information
- Date of Birth: 08/27/87
- Gender: Female
Contact
+27607380277, nontobekonkosi@gmail.com
Timeline
Outbound Sales Representative
Power Truck Hire
07.2024 - Current
New Business Development
CourierIT
10.2023 - Current
Key Account Manager
Sanitech
08.2022 - 09.2023
Account Executive (BD Division)
UPS SCS
04.2020 - 08.2022
Business Development Manager
Global Express Logistics
08.2019 - 11.2020
Director/Founder
Imbokodo Nkosi
11.2017 - 03.2019
Field Sales Executive
DHL Express Logistics
04.2011 - 10.2017
Diploma in Management Assistant - undefined
South West Gauteng College
BA - Applied Psychology
UNISA