Summary
Overview
Work History
Education
Skills
Websites
Activities
Shortcourses
Languages
References
Work Availability
Software
Timeline
Generic
Nontobeko Ngema

Nontobeko Ngema

Administrator
Newcastle

Summary

Highly organized individual with over 18 years of experience managing executive calendars, projects, and travel arrangements. Proven track record in 100% on quarterly audits. Skilled in preparing correspondence, reports, and presentations, and maintaining filing systems to reduce time spent searching for documents and information. Current LLB student and an aspiring Governance Secretary.

Overview

18
18
years of professional experience
12
12
years of post-secondary education

Work History

Personal Assistant

South African Revenue Services
11.2015 - Current
  • Revise, critique, and enhance documents prepared for the Branch Manager, ensuring accuracy, clarity, and adherence to company guidelines
  • Streamline meeting preparation process by implementing standardized agenda templates and collaborating with cross-functional teams and managing emails & calendar
  • Managing the office's management system, both physical and electronic, ensuring all files are properly organized and easily accessible
  • Facilitate logistics for the branch inline with policies and procedures
  • Managing and supervising cleaning personnel and ensuring they carry out their duties appropriately
  • Ensure all orders are placed on time in line with procurement policies
  • Act as the point of contact among executives, employees, clients and other external partners.

Personal Assistant

Newcastle Municipality
03.2014 - 10.2015
  • Arranging and confirming meetings on behalf of the SED as well as communicating with Internal and External people as per SED’s request
  • Preparing Filling of vacancy form and making follow-ups on advertisement, recruitment, and selection, confirming shortlisting committee and preparing memorandums and also arrange for interview dates in liaison with HR
  • Arrange Electrical Safety meetings, Municipal Safety Meetings, Electrical Management meetings and taking minutes
  • Facilitate audit and submit required portfolio of evidence
  • Arranging / booking flights, accommodation and completing S&T for SED, Director (in Secretary’s absence), and other employees
  • Manage the Director’s diary in Secretary’s absentia.

Secretary

Newcastle Municipality
09.2011 - 02.2014
  • Scheduling and updating appointments on behalf of the Director
  • Confirming and arranging of travel and accommodation details
  • Using word processing and/or other office applications to prepare format and copy type documentations correspondence
  • Arranging and scheduling of meetings with internal / external departments, professionals, contractors (Eskom, Nersa, DoE)
  • Preparing / circulating notifications, agendas and minutes
  • Taking minutes during departmental meetings
  • Prepare incoming and outgoing post for the Director
  • Provide administration support to the Department
  • Ensuring all monthly registers for staff are signed by the SED
  • Assist in compiling Service Development Budget Implementation Plan.

Typist Clerk

Newcastle Municipality
03.2007 - 09.2011
  • Provide training on policies for new employees and coordinate in-service training and internship applications including induction
  • Facilitate abet level 1 at Tutors absentia and attend general training enquiries
  • Scheduling and confirming training sessions, and other related Information and confirm training room bookings and maintain training information, record keeping system, updating files with current correspondence
  • Arranging, scheduling, and confirming attendance for organized meetings or trainings (internal / external) and taking minutes
  • Retrieving, accessing information, files, correspondence on request to obtain information on specific subjects for perusal
  • Asset Management for the branch
  • Assist in compiling of workplace skills plan and annual training plan
  • Typing of correspondence, photocopying, faxing, send and receive e-mails.

HR Trainee

Newcastle Municipality
07.2006 - 03.2007
  • Auditing leave files and compilation reports
  • Assisting in the recruiting and hiring process, including: posting job openings
  • Provide administrative assistance to HR Officers
  • Assist the Training department with administrative duties
  • Assist in arrangements of trainings, ensuring training rooms are booked and clean before the training starts.

Education

Bachelor of Laws -

Regenesys Business School
01.2024 -

Bachelor of Business Administration (B.B.A.) - Project Management - undefined

Stadio University
01.2018 - 05.2022

National Certificate - Occupationally Directed Education Training and Development Practices - undefined

Local Government SETA Learnership
01.2011 - 05.2012

National Diploma: Human Resources - undefined

Majuba TVET College
01.2005 - 05.2007

Matric - undefined

Hope High School
01.1999 - 05.2003

Skills

Strong organizational

Activities

Director: Project and Logistics Management, 09/2021, Present, The Unemployed Youth of Amajuba District, Formulate annual calendar, Formulate project plan for the organisation and arrangement of activities as planned, Coordinate events related to project at hand, Communicate with stakeholders, Manage Project Administration, Ensure safekeeping of all donated items, Monitor quality, quantity, delivery times, and transport costs, Provide for assistance to the youth of Amajuba District

Shortcourses

  • Introduction to Compliance & Risk Management, 04/2024, 8 hours, Alison
  • ISO 37301:2021 - Principles of Compliance, 04/2024, 8 hours, Management Systems

Languages

Isizulu (Fluent)
English (Fluent)
Afrikaans (Beginner)
IsiXhosa (Conversational)
Setswana (Beginner)

References

  • S’bonelo Khuzwayo, South African Revenue Services, skhuzwayo@sars.gov.za, 0818744224
  • Nokukhanya Kubheka, South African Revenue Services, npkubheka@sars.gov.za, 0343285226

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

MS Word

MS Teams

MS Excel

PowerPoint

Outlook

Publisher

Timeline

Bachelor of Laws -

Regenesys Business School
01.2024 -

Bachelor of Business Administration (B.B.A.) - Project Management - undefined

Stadio University
01.2018 - 05.2022

Personal Assistant

South African Revenue Services
11.2015 - Current

Personal Assistant

Newcastle Municipality
03.2014 - 10.2015

Secretary

Newcastle Municipality
09.2011 - 02.2014

National Certificate - Occupationally Directed Education Training and Development Practices - undefined

Local Government SETA Learnership
01.2011 - 05.2012

Typist Clerk

Newcastle Municipality
03.2007 - 09.2011

HR Trainee

Newcastle Municipality
07.2006 - 03.2007

National Diploma: Human Resources - undefined

Majuba TVET College
01.2005 - 05.2007

Matric - undefined

Hope High School
01.1999 - 05.2003
Nontobeko NgemaAdministrator