Excel
Nontobeko Mazibuko
Dedicated Fast Learner
Mbombela
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Cashier
Makro
11.2022 - Current
- Pos systems Data capturing Cash handling
- Customer service Excel and pastel Accounting
- English Siswati Setswana, Pos systems operating
- Customer service
- Cash float management
- Cash and card payments
- Bill payments
- Trade debtor payments
- Credit cards payments
- Report to cash bank for pick up and cash up
- End of day report
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Pep pty ltd
Mbombela/Nelspruit
07.2019 - 03.2022
- Accepted cash and credit cards payments and issued receipts
- Collected payments and provided accurate change
- Helped and signed up customers for rewards programmes
- Up held a friendly customer service
- Completed daily recovery tasks to keep areas neat and clean for maximum productivity
- Operated the till honestly and trustworthy
- Helped customers find specific products,answered questions and offered product advice
- Processed refunds for worn,damaged and broken marchandise
- Processed marchandise exchanges
- Mantained a clean and hygienic work space and place -Learned other roles of other departments to provide coverage and keep store operational
- Cashed up daily sales -and any other work deligated by management.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
SRM PERSONAL ASSISTANT
SADC (Southern African Development Community) RESEARCH COMPANY
Belfast
08.2018 - 12.2018
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Served as point of contact between clients and managerial staff.
- Attended meetings, took notes and tracked action items.
- Used discretion when handling confidential information.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Monitored and reported any changes in clients' physical and mental health.
- Entered client information into databases quickly and with minimal errors.
- Built and maintained tracking databases for variety of measuring aspects.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Evaluated source documents to locate needed information.
- Verified accuracy and validity of data entered in databases
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Sent completed entries for evaluation and final approval.
- Corrected data entry errors to prevent duplication or data degradation.
Receptionist
Kruger Cultual Village
Hazyview
09.2010 - 12.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
Education
LD Microsoft Digital Literacy_If - Computer And Information Systems Security
NEMISA NPC
Mbombela 03.2022 - 03.2022
Mobile Digital Literacy - Digital Literature
NEMISA NPC
Mbombela 11.2022 - 11.2022
Umalusi (grade 12 Certificate) - Commercials
Gedlembane High School
Msogwaba 01.2006 - 12.2010
Financial Management - Accounting And Finance
EHLANZENI TVET COLLEGE
Mbombela 06.2015 - 01.2023
Skills
Customer assistance
Cash register systems
Cash Handling
Time management skills
Identification checks
Point-of-sale system operation
Order taking
Written and verbal communication
Surveys experience
Documentation skills
Inventory counts
Observational information
Proofreading
Hand-held scanners
Maintains confidentiality
Sorting and labeling
Flexible and Adaptable
Accomplishments
Software
Pastel
Certification
Umalusi
Interests
Books
Traveling
Performing arts
References
:Wendy -"Professional style agency (Makro)"
:Agency
:0839389342
:Mr Mahlalela - "Pep pty Itd'
: Mananger
:+27780002262
Mr Mdluli - "SADC Research company
: Regional manager
:Mdlulijunior44 @gmail.com
: 0725465651
:Mr Msiska -"The village"
:CEO
:phaskani@engineer.com
: +7721966562
Timeline
Financial management N6
12-2022
Mobile Digital Literacy - Digital Literature
NEMISA NPC
11.2022 - 11.2022
Mobile digital literacy
11-2022
Cashier
Makro
11.2022 - Current
LD Microsoft Digital Literacy_If - Computer And Information Systems Security
NEMISA NPC
03.2022 - 03.2022
LD Microsoft Digital Literacy_If
03-2022
Cashier
Pep pty ltd
07.2019 - 03.2022
SRM PERSONAL ASSISTANT
SADC (Southern African Development Community) RESEARCH COMPANY
08.2018 - 12.2018
Financial Management - Accounting And Finance
EHLANZENI TVET COLLEGE
06.2015 - 01.2023
Umalusi
12-2010
Receptionist
Kruger Cultual Village
09.2010 - 12.2012
Umalusi (grade 12 Certificate) - Commercials
Gedlembane High School
01.2006 - 12.2010