Nontobeko Lulama Mochocho
Klipgat
Summary
To strive towards a growth oriented position and to share my capabilities, skills and leadership at any relevant entry level in both public and private sectors.
I am well organized, dedicated and highly motivated to accept responsibility. I am also creative, flexible and always ensuring that I operate with a high level of integrity. I have the ability to work under pressure and to meet demanding deadlines schedules. I am a self-motivated team player. 1 Delivers exceptional customer service through effective communication and problem-solving abilities. Manages financial transactions and budget monitoring with precision, ensuring accurate record-keeping. Facilitates team collaboration and supports administrative functions to drive organisational success. Organised Office Administrator with strong skills in managing office operations and streamlining administrative processes. Demonstrates proactive approach to problem-solving and exceptional communication abilities. Expert in coordinating schedules, handling correspondence, and maintaining records to ensure smooth office functionality. Committed to enhancing workplace productivity and delivering exceptional support to teams and executives.
Overview
19
19
years of professional experience
Work History
Office Administrator
Mochocho IT Consulting
01.2020 - Current
- Security and Confidentiality.
- Distributes correspondence such as letters, email and news letters from clients.
- Handling petty cash, estimating cost and monitoring expenditures.
- Answer phone calls and assists customers with any question they have about the company services.
- Booking appointments and making travelling arrangement.
- Data capturing on the database and manage clients details.
- Operating and troubleshooting office electronic equipment’s such as fax, photo copier.
- Maintaining filling system.
- Making bank deposits and purchasing office supplies.
Switchboard (part time)
Agricultural Research Council (ARC)
08.2014 - 12.2014
- Answer incoming calls, providing information, transferring calls and taking message as necessary.
- Route emergency calls appropriately
- Record message, suggesting rewording for clarity and conciseness
- Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments
- Place telephone calls or arrange conference calls as instructed
- Stamp messages with date, and file them appropriately
- Keep records of calls placed and charged incurred
- Relay and route writing and verbal messages
- Page individuals to inform them to telephone calls, using paging and interoffice communication equipment.
Office Administrator
Phumelela
11.2012 - 04.2013
- Process and issue employee paychecks and statements of earnings and deductions.
- Compute wages and deductions, and enter data into computers.
- Check the Manager’s diary and book appointments for meetings.
- Compile employee time, production, and payroll data from time sheets and other records.
- Review time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies.
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Record employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll.
- Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.
- Issue and record adjustments to pay related to previous errors or retroactive increases.
- Resolving client’s payments queries.
- Operating and troubleshooting office electronic equipment’s such as fax, photo copier.
- Handling petty cash, estimating cost and monitoring expenditures.
- Security and Confidentiality.
- Update the records on files.
Bookseller
Exclusive Book – Kollonade mall
10.2011 - 01.2012
- Handling payments by cash, credit cards and using book tokens.
- Offering advices and recommending books, where appropriate.
- Undertaking general housekeeping duties, such as unpacking, stock replenishment and tidying.
- Processing customer orders and book reservations.
- Creating in-store and window display.
- Calling and update customers feedback with regards to their orders.
- Balancing of stock on monthly bases.
- Helping with book events, including signing sessions and reading groups.
- Processing book delivery and returns.
Bookseller
Exclusive Book – Ballito mall
06.2010 - 09.2010
- Handling payments by cash, credit cards and using book tokens.
- Offering advices and recommending books, where appropriate.
- Undertaking general housekeeping duties, such as unpacking, stock replenishment and tidying.
- Processing customer orders and book reservations.
- Creating in-store and window display.
- Calling and update customers feedback with regards to their orders.
- Balancing of stock on monthly bases.
- Helping with book events, including signing sessions and reading groups.
- Processing book delivery and returns.
Bookseller
Exclusive Book – Richard’s bay mall
02.2007 - 07.2009
- Handling payments by cash, credit cards and using book tokens.
- Offering advices and recommending books, where appropriate.
- Undertaking general housekeeping duties, such as unpacking, stock replenishment and tidying.
- Processing customer orders and book reservations.
- Creating in-store and window display.
- Calling and update customers feedback with regards to their orders.
- Balancing of stock on monthly bases.
- Helping with book events, including signing sessions and reading groups.
- Processing book delivery and returns.
Education
SMME Management -
Unisa
12.2024
Grade 12 (Matric) -
Vryheid Comprehensive High School
12.2006
Diploma: Management of technology -
Da-Vinci Institute
06.2026
CED E-Level Programme -
Raizcorp
06.2026
AZ 900 - Microsoft Azure Fundamentals and AZ 300 - Microsoft Certified Azure Architect -
Microsoft
06.2026
Diploma: Hospitality Management -
Boston Business College
Skills
- Accuracy
- Service delivery and customer-oriented
- Strategic and analytical thinker
- Report Writing and Presentation Skills
- Management and administration with excellent supervisory skills
- Interpersonal Skills
- Innovator
- Self-starter
- Human resource management
- Financial and assets management
- Communication skills
- Travel extensively and working long hours
- PowerPoint 2019
- Microsoft Cloud Computing (AWS)
- Project management
- Customer service
- Budget monitoring
- Payroll administration
- Microsoft Excel
- Client relationship management
- Confidentiality adherence
- Time management
- Team collaboration
- Problem solving
- Administration support
- Microsoft Office
- Written and verbal communication
- Record-keeping
- Professionalism
Custom Section
- 0713931121
- 0673219000
Personal Information
ID Number: 8806130898085
References
- Elmarie Stoltz, PRO, Agricultural Research Council (ARC), 0824912502, 0128424000
- Mpumi, Manager, Phumelela, 0828288101, 0357721276
- Molebatsi Mochocho, Director, Mochocho IT Consulting, 0828081880
- Lionel, Store Manager, Exclusive Book – Ballito mall, 0834662872, 0325860042
Timeline
Office Administrator
Mochocho IT Consulting
01.2020 - Current
Switchboard (part time)
Agricultural Research Council (ARC)
08.2014 - 12.2014
Office Administrator
Phumelela
11.2012 - 04.2013
Bookseller
Exclusive Book – Kollonade mall
10.2011 - 01.2012
Bookseller
Exclusive Book – Ballito mall
06.2010 - 09.2010
Bookseller
Exclusive Book – Richard’s bay mall
02.2007 - 07.2009
SMME Management -
Unisa
Grade 12 (Matric) -
Vryheid Comprehensive High School
Diploma: Management of technology -
Da-Vinci Institute
CED E-Level Programme -
Raizcorp
AZ 900 - Microsoft Azure Fundamentals and AZ 300 - Microsoft Certified Azure Architect -
Microsoft
Diploma: Hospitality Management -
Boston Business College