Summary
Work History
Education
Skills
References
Timeline
Receptionist
Nontembiso  Nikani

Nontembiso Nikani

Cape Town

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Newport Restaurant Group. Proven expertise in customer service and effective multitasking, consistently enhancing guest experiences. Demonstrated adaptability and mental toughness in high-pressure situations, while efficiently managing time and resources to ensure seamless operations and timely meal delivery.

Work History

Runne/Cleaner

Newport Restaurant Group
  • Directly interacted with customers at each location to build loyalty.
  • Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.
  • Provided excellent customer service while meeting challenging time goals.
  • Ensured cleanliness of work areas, contributing to a well-maintained office environment.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Greeted customers and provided outstanding customer service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Arranged tables and chairs for special occasions and events.
  • Assisted customers with carry-out service.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Education

High School Diploma - Senior Certificate

Kwamfundo S.s.s
South Africa
12.2000

Skills

  • Customer service
  • Supply replenishment
  • Heavy lifting
  • Route planning
  • Guest relations
  • Mental toughness
  • Emergency response
  • Equipment inspection
  • General maintenance
  • Cleaning and sanitizing
  • Meal delivery
  • Teamwork and collaboration
  • Strong work ethic
  • Safe food handling
  • Time management
  • Kitchen support
  • Quick learner
  • Health and safety
  • Kitchen communication
  • Team building
  • Relationship building
  • Effective multitasking
  • Table setting
  • Order verification
  • Food presentation

References

Lukhanyo Ngqani (Super viser)

Telephone number +27 73 624 8817

Company -New Port Restaurant

Timeline

Runne/Cleaner

Newport Restaurant Group

High School Diploma - Senior Certificate

Kwamfundo S.s.s
Nontembiso Nikani