Nontando Mtakati
Submission Officer
Gugulethu
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Submission Officer - Operations
Vfs Global
12.2015 - Current
- Customer service
- Customer liaison
- Document collection & assessment
- Payment processing
- Refund submission
- Data capturing
- Filing
- Telephonic and email enquiry assistant
- Report compiling
Administrative Officer
Mosefuwa Administrators
10.2014 - 10.2015
- Taking in visa submissions from applications
- Processing payments
- Sending end of day reports to management
- Enquiries (email / telephonically)
- Liaison with customers
- Customer service (telephonic and in person)
- Data capturing/ filing
- General admin
- Courier send offs
- Assisting Deputy Manager where needed.
Assessments Administrator
NACCW
09.2013 - 09.2014
- Data capturing (companies database and HWSETA)
- Filing
- Communicating with learners, trainers and assessors via telephone and e-mail
- Preparing learners portfolios for verification.
Service Area Assistant
Pick n Pay
06.2007 - 11.2013
- Assistance of customers at the Deli cold meats, fresh foods, fish shop and cheese bar
- The preparation of food for fresh foods area
- The cutting and preparation of fish for customers at the fish shop
- The cutting and preparation of cheese for the cheese bar
- The slicing and preparation of cold meats at the Deli
- The maintaining of a clean and healthy work area for the above mentioned departments and other necessary tasks for the Deli.
Education
NSC: BU Computer Practise N3 - Computer Practice
College Of Cape Town
Cape Town, South Africa2007
Foundation of BBA Degree (Bachelors of Business Administration) - Business Administration
TSIBA Education
Cape Town, South Africa2008
Heideveld Secondary School
Cape Town, South Africa2006
Skills
Customer Service
Verbal and written Communication
Document Review
Deadline Management
Report Generation
Independent worker and Teamwork
Problem-Solving
Time Management
Organizational
Adaptable and willing to learn
Accuracy and Attention to Detail
Identification
890321 0416 08 4, Female, South African, None, Xhosa and English, Single, Excellent
References
- Aphiwe Nyuswa - Manager, 071 071 8002, Vfs Global
- Ricardo Louw - Manager, 072 767 0788, Mosefuwa Administrators
- Miss Nombeko - Manager, 073 149 9077, NACCW
- Miss Maryke Benans - Deli Department Manager, 021 981 8000, Pick n Pay
Languages
English
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
Zulu
Advanced (C1)
Certification
TEFL
Timeline
TEFL
05-2020
Submission Officer - Operations
Vfs Global
12.2015 - Current
Administrative Officer
Mosefuwa Administrators
10.2014 - 10.2015
Assessments Administrator
NACCW
09.2013 - 09.2014
Service Area Assistant
Pick n Pay
06.2007 - 11.2013
NSC: BU Computer Practise N3 - Computer Practice
College Of Cape Town
Foundation of BBA Degree (Bachelors of Business Administration) - Business Administration
TSIBA Education
Heideveld Secondary School
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