Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nonsikelelo Zubane

Nonsikelelo Zubane

Cleaner

Summary

Driven professional with experience at Ackermans, excelling in customer satisfaction and efficient sanitation practices. Demonstrated expertise in chemical handling and resolving complaints, enhancing loyalty by 30%. Skilled in crew management and maintaining professional environments, leveraging MSDS documentation for safety. Achieves beyond expectations through meticulous attention to detail and proactive problem-solving.

Overview

5
5
years of professional experience

Work History

Cleaner

Oryx
11.2021 - Current
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Customer Service Representative

Ackermans
05.2019 - 06.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

None - None

Bonela Secondary School

Skills

MSDS Documentation

Languages

English
Advanced (C1)

Timeline

Cleaner

Oryx
11.2021 - Current

Customer Service Representative

Ackermans
05.2019 - 06.2020

None - None

Bonela Secondary School

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Nonsikelelo ZubaneCleaner