Nonsikelelo Mthembu
Housekeeping
Esikhawini
Summary
Proven professional with a background at Umfolozi Guest House, excelling in maintaining pristine environments and enhancing guest satisfaction. Skilled in window cleaning and fostering positive work relationships, demonstrated a commitment to exceeding cleanliness standards and streamlining the check-in process for improved guest experiences. Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Skilled Job Title with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
14
14
years of professional experience
Work History
Housekeeper
Umfolozi Guest
Esikhawini
03.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Front Desk Receptionist
Mvubu Lounge
Richards Bay
08.2010 - 11.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
NC(V) - Hospitality
Umfolozi Collage
Esikhawini 03.2021
Skills
Window cleaning
Care of fine art
Vacuuming
Housekeeping
Sorting and washing laundry
Cleaning techniques
Hazardous chemical training
Accomplishments
- Promoted to assistant manager for exceeding company goals and expectations for three months.
- Worked even overtime hours during the holiday season at the request of management.
Reference
Miss SK Mthembu
Company: Umfolozi Guest
Position: Administration
Contact: 0313368706
Miss PM Mcineka
Company : Mvubu Lounge
Position : HR
Contact:0710481548
Timeline
Housekeeper
Umfolozi Guest
03.2023 - Current
Front Desk Receptionist
Mvubu Lounge
08.2010 - 11.2018
NC(V) - Hospitality
Umfolozi Collage
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