Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nonsikelelo Mkhonza

Springs

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.Creating a healthy environment for all employees and clients and making work place a happy place to be. Accomplished staff job results by coaching, counselling and discipling employees

Overview

18
18
years of professional experience
3
3
Languages

Work History

HR and Supervisor

Phakama Deck And Studs
02.2019 - 06.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Ensure employees personal information are kept and updated regularly
  • Record keeping up to date
  • Team leader
  • Achieved results by working with staff to meet established targets.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Safety Officer

Phakama Deck & Studs
07.2013 - 01.2019
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
  • Implemented an effective near-miss reporting system that encouraged employees'' involvement in identifying potential hazards before accidents occurred.
  • Compile health and safety file
  • Conduct risk assessments
  • Participate in audits with department of labour
  • Ensure health and safety standards are according to the latest OHSAct and SANBS

Nursing Assistant

Tygerberg Hospital
05.2006 - 03.2008
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Incident Investigator

Nosa
Boksburg
05.2011

Samtrac

Nosa
Boksburg
06.2010

Nursing Assistant

Lillian Spengane Nursing School
Northmead
11.2003

Skills

Communication

Accomplishments

  • Supervised team of 30 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved excellent results by completing daily with accuracy and efficiency.

Timeline

HR and Supervisor

Phakama Deck And Studs
02.2019 - 06.2024

Safety Officer

Phakama Deck & Studs
07.2013 - 01.2019

Nursing Assistant

Tygerberg Hospital
05.2006 - 03.2008

Incident Investigator

Nosa

Samtrac

Nosa

Nursing Assistant

Lillian Spengane Nursing School
Nonsikelelo Mkhonza