Nonku Nandi Kruger
Pietermaritzburg
Summary
Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience in driving sales strategy in line with business objectives.
I am looking for an opportunity to leverage my skills and expertise to contribute to a company's growth.
I am available immediately and can work nights.
Overview
13
13
years of professional experience
Work History
Sales Coordinator- Remote
Memo Direct Com
Cape Town
03.2023 - 03.2024
- Input customer data into system, updating information regularly with changes to buying habits.
- Sales support to several sales agents.
- Scheduling client appointments for sales representatives.
- Prepare client reports and presentations.
- Resolved customer complaints regarding sales and service.
- Coordinating client orders.
Account Manager
Surya Power
Johannesburg
01.2014 - 03.2021
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted market research to identify potential new customers.
- Established strong relationships with decision-makers and influencers within client organizations.
- Key account management of multi million revenue clients.
- Formulate and execute sales strategy.
- Prepare and present sales presentations at client premises, expos and exhibitions.
- Project manage trade shows and events.
- Cross sell and upsell to existing clients.
- Project manager of programmes.
Sales Executive - Key Accounts
Avis Fleet Services
Johannesburg
04.2011 - 11.2013
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Cold calling prospective clients.
- Coordinated cross-functional teams across multiple departments such as marketing, finance, operations to ensure smooth execution of projects involving key accounts.
- Increase client retention through account management.
- Prepare and negotiate client contracts as part of the on-boarding process.
- Maintain CRM database with updated client details.
- Point of contact for client queries and problem solving.
- Quarterly review with clients to upsell and tailor solutions ensuring contract retention.
Education
Certificate - Certificate in Public Management And Governance
University of Cape Town
Cape Town 11-2020
BBA - Chartered Secretary
Institute of Chartered Secretaries
Johannesburg 02-2000
Skills
- Customer relationship management
- Client engagement
- Sales reporting and Sales Force
- Market research
- Proficient in Ms Project, Microsoft Teams
- Data analysis Microsoft Excel and Google sheets
- Communication skills
Timeline
Sales Coordinator- Remote
Memo Direct Com
03.2023 - 03.2024
Account Manager
Surya Power
01.2014 - 03.2021
Sales Executive - Key Accounts
Avis Fleet Services
04.2011 - 11.2013
Certificate - Certificate in Public Management And Governance
University of Cape Town
BBA - Chartered Secretary
Institute of Chartered Secretaries