Nonkululeko Zinhle Zwane
Office Assistant
Emndeni North,GP
Summary
Committed and motivated office assistant with a strong focus on providing exceptional customer service and making effective decisions. Known for maintaining a professional demeanor and displaying strong work ethics. Consistently takes initiative to ensure tasks are completed efficiently. Excels at quickly grasping new procedures and taking ownership of diverse projects, demonstrating the ability to adapt and thrive in a fast-paced environment.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Customer Assistant (Till Operator)
Woolworths
01.2023 - 01.2024
- Handling cash, operating a POS system, customer service, minding the fitting room and retrieving stock from the stock room
Support Specialist II
Bank of America Merrill Lynch
01.2017 - 01.2018
- Scanning expense receipts to SAP Concur system, submitting invoices to Ariba and to invoice submission SA and Ordering and managing stationery for the office
EME Processing Team leader
SA Back Office Solutions
04.2016 - 09.2016
- Sending e-mails regarding required documents, following up on payments and documents, explaining to clients about the new and old DTI codes, checking the financials of the clients company and updating the BBBEE calculations, sending all the documents for review to auditors, once the certificate has been issued we e-mail it to the client or courier it if the clients want a hard copy
Insurance sales agent
SA Back Office Solutions
01.2016 - 04.2016
- Cold calling for sales and following-up on clients
Switchboard operator and admin support
The Bee Shop Inc.
01.2015 - 01.2016
- Receiving calls from clients and forwarding them, receive and reply to e-mails from clients and suppliers, receive payments notification and have to update the google payment sheet, manage couriers, order stationery, manage the faxing machine, send out verification letters for client who need their Bee certificate verified for tender purposes, add new clients on the CRM system and create new job cards for existing clients if they want to renew their certificate
Education
Grade 12 - undefined
Adelaide Tambo School
Business Administration NQF L1 - undefined
Signa academy
01.2014 - 04.2015
Project Management NQF L4 - undefined
New beginnings academy
01.2016 - 04.2017
New Venture Creation NQF L4 - undefined
LFP Academy
01.2019 - 04.2020
Business Administration NQF L4 - undefined
Training Force
01.2017 - 04.2018
Skills
Organization
Microsoft applications proficiency
Cash register operation
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Good Telephone Etiquette
Multitasking Abilities
Written Communication
Critical Thinking
Type Software Proficiency
Data Entry
Interpersonal Communication
Analytical and Critical Thinking
Dependable and Responsible
Cultural Awareness
Disclaimer
I declare that the information given above is correct to my best knowledge and I understand that any incorrect or false information supplied could lead to my application being disqualified.
Personal Information
- Date of Birth: 08/31/95
- Gender: Female
- Nationality: South African
Timeline
Customer Assistant (Till Operator)
Woolworths
01.2023 - 01.2024
New Venture Creation NQF L4 - undefined
LFP Academy
01.2019 - 04.2020
Support Specialist II
Bank of America Merrill Lynch
01.2017 - 01.2018
Business Administration NQF L4 - undefined
Training Force
01.2017 - 04.2018
EME Processing Team leader
SA Back Office Solutions
04.2016 - 09.2016
Insurance sales agent
SA Back Office Solutions
01.2016 - 04.2016
Project Management NQF L4 - undefined
New beginnings academy
01.2016 - 04.2017
Switchboard operator and admin support
The Bee Shop Inc.
01.2015 - 01.2016
Business Administration NQF L1 - undefined
Signa academy
01.2014 - 04.2015
Grade 12 - undefined
Adelaide Tambo School