Nonkululeko Ncaphayi

• Lead team in achieving sales targets through effective visual merchandising and inventory management.
• Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Streamline operational processes, enhancing staff productivity and customer satisfaction.
• Train and mentor new employees, fostering a collaborative work environment and improving team performance.
• Analyzing sales data to develop strategic plans that increase store profitability and market presence.
• Oversee daily operations, ensuring compliance with company policies and regulatory requirements.
• Manage inventory control, cash control, and store opening and closing procedures.
• Manage financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

• Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
• Supported promotional activities by setting up displays and merchandising products effectively.
• Maintained cleanliness and organization of the sales floor to enhance customer experience.
• Developed strong relationships with regular customers, fostering loyalty and repeat business.
• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.

• Educated clients on financial products, enhancing understanding and engagement.
• Developed customized financial plans to meet client needs and goals.
• Analyzed investment portfolios, ensuring alignment with risk tolerance and market conditions.
• Reference

Bongani Assistant manager - 0236267240