Nonkululeko Mmota
Sales
Ekurhuleni
Summary
Sales Coordinator supporting 31+ quotations per week, 51+ Salesforce CRM records per day, sales reporting, and customer communication across office and field sales activity. Coordinates order accuracy, responds to quotation requests, and keeps client relationships moving through proactive follow-up and clear updates. Strengthens sales performance by tracking monthly targets and preparing 5+ reports per month, supporting business development, and maintaining service standards.
Overview
1
1
Language
11
11
years of professional experience
Work History
Sales Coordinator
The Headache clinic
09.2019 - 09.2024
- Sales data management
- Customer communication
- Sending out quotations to clients and invoices
- Maintaining the client relationships
- Marketing the business
- Negotiated prices with internal and external providers to maximise sales profits.
- Negotiated prices with internal and external providers, enhancing sales profitability.
- Reported on sales progress and identified actions needed to meet monthly targets.
- Promptly responded to quotation requests, completing within specified company timeframes.
- Met customer service standards through proactive care, building client loyalty.
- Following standardized company procedures relating to all aspects of Office performance
Sales executive
Lumoss Mouldings
03.2017 - 04.2018
- Engaged retail buyers to sell products and enhance store inventory.
- Customized service offerings to accommodate consumer needs.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Communicating with buyers from retail shops, selling products to retail buyers.
- Customised service offerings to accommodate consumer needs.
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing.
- Applied processes and systems with proven results to increase customer satisfaction.
- Utilized financial statistical data to evaluate sales information.
- Redesigned lead generation procedures to stimulate territory growth.
Creditors control clerk
Education Credit Control Management
10.2014 - 02.2017
- Managing outstanding debt on behalf of Schools, Hospitals, ambulance service providers and rehabilitation centers.
- Compiled financial data and drafted billing reports to identify past-due accounts and reconcile balances.
- Executed account updates and documented account information in company data systems, ensuring accuracy and reliability of records.
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions.
- Compiled financial data and drafted billing reports, identifying past-due accounts and reconciling balances to support timely collections.
- Implemented visual merchandising standards for engaging front-lane displays and endcaps.
- Identified and analyzed data discrepancies, researching issues promptly to resolve them and maintain data integrity.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
Debt Collector
Brooks and Luyt attorneys
06.2013 - 08.2014
- Debt collection, legal advisor.
- Managed high volume of daily calls to meet demands of busy collections group.
- Met demands of busy collections group by performing high volume of daily calls.
- Processed payments over phone and set up recurring drafts.
- Coordinated with debt recovery agents and solicitors to resolve outstanding accounts.
- Gathered required information from customers for settlement reviews and followed up on management determined results.
- Documented discussions and actions in customer accounts and collections database.
- Uploaded data in accordance with company policies, data security protocols and local legislation.
- Assisted new and existing customers with various debt collection and payment queries.
Education
Bachelor of Business Administration BBA -
Regents Business School
Johannesburg, MilparkMatric Certificate - Commerce Studies
Emshukantambo Secondary school
Soweto, GautengCertificate of Higher Education - Business Administration
Technoserve
Rosebank JohannesburgSkills
Account management
Business development
Negotiation
Salesforce CRM
B2B sales
Quotation processing
Invoice processing
Sales reporting
Order accuracy
Customer communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Diary management
Meeting coordination
Reception duties
Purchase order processing
Filing systems
Records management
Executive support
Accomplishments
- Supervised team of 7 staff members.
Timeline
Sales Coordinator
The Headache clinic
09.2019 - 09.2024
Sales executive
Lumoss Mouldings
03.2017 - 04.2018
Creditors control clerk
Education Credit Control Management
10.2014 - 02.2017
Debt Collector
Brooks and Luyt attorneys
06.2013 - 08.2014
Certificate of Higher Education - Business Administration
Technoserve
Matric Certificate - Commerce Studies
Emshukantambo Secondary school
Bachelor of Business Administration BBA -
Regents Business School
Personal Information
- Place of birth: Dundee
- Age / Date of birth: 02/06/91
- Gender: Female
- Nationality: South African
- Driving Licence: C1
- Marital status: Single
Custom Section
I am looking for a permanent role key support role where I can have responsibility for the administrative processes within the Office.
Websites, Portfolios and Profiles
https://www.linkedin.com/in/nonkululeko-nyoka-888335137/details/experience/
https://www.facebook.com/nonkululeko.nyoka/
https://www.instagram.com/nyokanonkululeko/
References
- Alec, 0817423442
- Hilda Van Niekerk, 011 675 1178
- Happy Moyo, 083 311 1531, 011 885 1470
- Ivy Mokhansi, 083 687 0312, 011 484 0933, Ivy@theheadacheclinic.net
Hobbies and Interests
Hiking, Swimming