Nonkululeko Mathayo
Johannesburg
Summary
Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Reliable individual serving unique client needs through clear communication and coordinated support functions. Ambitious hair stylist offering 13 years of experience delivering modern and classic hair designs and techniques for men, women and children.
Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Overview
17
17
years of professional experience
Work History
Hair Stylist & Nail Technician
Self-employed
05.2011 - Current
- Monitored and reported any changes in clients' physical and mental health.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Provided emotional support and companionship to clients.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
Sales Assistant & Bra Specialist
Woolworths
01.2007 - 11.2009
- Used in-store system to locate inventory and place special orders for customers.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
High School Diploma -
St Matthews Secondary High School
Johannesburg, South AfricaSmall Business Management -
University of Johannesburg
Johannesburg, South AfricaSkills
- Razor cutting expert
- Organization
- Styling Tools
- Trend tracking
- Fashion styling
- Appointment Setting
- Hair extensions
- Sales expertise
References
NAME : Nompumelelo Phithi
OCCUPATION : Co- Worker @ Woolworths
CONTACTS : 0734710776
Timeline
Hair Stylist & Nail Technician
Self-employed
05.2011 - Current
Sales Assistant & Bra Specialist
Woolworths
01.2007 - 11.2009
High School Diploma -
St Matthews Secondary High School
Small Business Management -
University of Johannesburg
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