Nonkqubela Tandile Siwundla
Housekeeper
East London
Summary
Dedicated housekeeper with 4 years of experience ensuring cleanliness on major cruise ships. Strong focus on excellence, attention to detail, and effective communication skills. Successfully maintained health and safety standards while providing a welcoming atmosphere for guests.
Overview
4
4
years of professional experience
Work History
Stateroom Attendant
Celebrity Beyond
02.2023 - 04.2025
- Performed daily cleaning and servicing of guest cabins, ensuring a spotless and comfortable environment.
- Managed guest laundry services with attention to detail.
- Maintained a positive and pleasant attitude towards guests, enhancing their experience.
- Provided prompt and effective solutions to guest inquiries.
- Assisted guests with luggage deliveries, ensuring prompt and efficient service.
- Restocked mini bars in guest cabins, maintaining inventory accuracy.
- Reported and followed up on maintenance issues to ensure timely resolution.
- Adhered to and enforced USPH Standards for health and safety compliance.
Retreat Attendant (Cleaner)
Celebrity Equinox
03.2021 - 11.2022
- Maintained ship public areas in a neat and organized manner.
- Conducted daily thorough cleaning and sanitation of guest restrooms.
- Utilized extensive knowledge of chemicals and machinery within housekeeping tasks.
- Performed heavy cleaning duties such as shampooing, scrubbing, and steaming floors and hard surfaces.
- Arranged furniture according to specific standards.
- Emptied trash receptacles and disposed of waste efficiently.
- Reported and logged all necessary repairs and replacements.
- Kept storage areas neat and well-organized.
- Delivered exceptional service to each guest, ensuring satisfaction.
Education
Matriculation/Grade 12
Tanga High School
01.1993
Skills
Customer satisfaction focus
Detail-oriented approach
Deadline-driven time management
Hygiene and sanitation standards
Professional communication skills
Rapid problem resolution
Team collaboration and support
References
Upon request
Timeline
Stateroom Attendant
Celebrity Beyond
02.2023 - 04.2025
Retreat Attendant (Cleaner)
Celebrity Equinox
03.2021 - 11.2022
Matriculation/Grade 12
Tanga High School