Nonjabulo Ndimande
Sixty-60 Representative
Durban,KZN
Summary
Dynamic customer support professional with a proven track record at Checkers, enhancing client satisfaction and driving performance improvement. Skilled in technical troubleshooting and sales reporting, I excel in resolving complaints swiftly and building strong relationships, resulting in increased sales and customer loyalty. Committed to delivering exceptional service and achieving results.
Overview
2
2
years of professional experience
Work History
Sixty-60 Representative
Checkers
06.2024 - Current
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Sales Assistant
Legit Clothing Store
11.2023 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
High School Diploma -
Empangeni High School
Empangeni 04.2001 -
Skills
Customer support
Performance improvement
Technical troubleshooting
Client service
Sales reporting
Timeline
Sixty-60 Representative
Checkers
06.2024 - Current
Sales Assistant
Legit Clothing Store
11.2023 - 04.2024
High School Diploma -
Empangeni High School
04.2001 -