Nonhle Xaba
Receptionist
Mtubatuba
Summary
Dynamic and friendly professional with a proven track record in customer service and technical support. Excelled at Training Force by driving high customer retention through effective communication and problem-solving skills. Adept at complaint resolution and adaptability, consistently enhancing customer satisfaction and contributing to company success.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Contact Centre Representative
Training Force
09.2021 - 09.2022
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Made sales for the company (iTalk2U)
Receptionist
Intruder Security Company
07.2020 - 12.2020
•Answer snd forward calls
•Maintain reception area
•Greet visitors and provide assistance where required
Education
Matric -
Mbopha High School
Hlabisa Information Technology - Technical Support
Nsingweni Consulting
Hlabisa Branch05.2024
Contact Centre NQF Level2 -
Training Force Academy
Johannesburg,Park Town 09.2022
Skills
Countable
Additional Information
References :
•Training Force
Candice Allamby
011 974 6633
Candice.Allamby@trainingforce.co.za
•Nsingweni Consulting
Mr S.S Ndlovu (Academic Manager)
064 882 0899
sbongas@gmail.com
•Intruder security company
Miss A.T Khumalo
+27 (65) 822-8146
Timeline
Contact Centre Representative
Training Force
09.2021 - 09.2022
Receptionist
Intruder Security Company
07.2020 - 12.2020
Matric -
Mbopha High School
Information Technology - Technical Support
Nsingweni Consulting
Contact Centre NQF Level2 -
Training Force Academy
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