Nonhlanhla Patronella Desiree Mlotshwa
Crystal Park,GP
Summary
I am disciplined and highly motivated individual. I will contribute my skills and experience in return. I can work under-pressure and adapt to any business circumstance. I can communicate effectively with colleagues and client, using interpersonal skills to develop long term relationships with range of people. A team player, with a commitment to customer service, who possesses a long track record of working in various administrative roles, coupled with good PC skills and the ability to communicate confidently at all levels. I have a highly organized approach, plenty of initiative and a genuine desire to contribute to the ongoing success of the company I work for.
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence.
Overview
16
16
years of professional experience
3
3
Certificates
Work History
Officer Contract Administrator Medupi
Eskom Medupi Power Station
04.2015 - Current
- Hydrogen and Nitrogen Plant
- Gas Air Heater Performance (Howden)
- Water Treatment Plant
- Nyeleti Engineering
- Responsibilities. Eskom Medupi Power Station Project (April 2015- To Date)
- Contracts Administrator
- Projects currently Assisting with:
- Building Scope – (Professional Engineering Services) PES and Design Building
- Plant Scope – Hydrogen Nitrogen Plant (Coeng Consulting Engineering)
- Being part of the CFT (Cross Functional Team) Procurement/Contract team meeting
- Being part of the ITT (Invitation to Tender/) team meeting.
- Prepare with SCM, Contract Summary and Correspondence
- Provides Contract Administration services Control of Policies/Procedures
- Contract advice for and on behalf of Contract Managers
- Contribute to collect data to sustain the smooth daily running of the contract, data, and documents management for the negotiation of claims and counterclaims.
- Provide advice as contract specialist for and on behalf of the project managers and contract management section.
- Support contracts manager in contractor communication and performance management of contracts
- Participate and support the procurement process, evaluation and advice on procurement and contracting strategies.
- Provide contract administration support and advice throughout the project, procurement, and contract lifecycle.
- Drafting of Contractual letters for submission to the Contractor.
- Maintaining and daily update of internal, outgoing & incoming correspondence documents
- Submission & updating Incoming & Outgoing Employer, Contractor & Sub-Contractor correspondence files.
- Collect required data for the preparation of the commercial proposals of the CE (compensation Events) and prepare first draft for issue.
- Printing & compiling contractual files, SharePoint.
- Assist Project Manager with record keeping of various versions & updates of contracts, Open Text
- Chairing various weekly management meetings
- Weekly compilation of minutes of meetings & submitting internally & externally.
- Projects currently Assisting with:
- Project Scoping, Planning, and implementation.
- Drafting of contracting strategy, scope building with the assistance of the elected team.
- Evaluating and reviewing Contract Scope of work
- Drafting MIC (Medupi Investment committee) documents and being part presentation of MIC
- Preparing and drafting Procurement Strategy documents.
- Being part of the CFT (Cross Functional Team) Procurement/Contract team meeting
- Being part of the ITT (Invitation to Tender/) team meeting.
- Monitor & maintain weekly risk meeting and register.
- Participate and support the procurement process, evaluation and advice on procurement and contracting strategies.
- Provide contract administration support and advice throughout the project, procurement, and contract lifecycle.
- Implement and maintain a project risk management process, ensuring that all contractual obligations and statutory requirements are met.
- Drafting of Contractual letters for submission to the Client [Early Warning, Response letters, Follow-up letters, CE letters and IPCs for payment]
- Collect the elements for the preparation of the commercial proposals of the CE (compensation Events) and prepare first draft for issue.
- Chairing various weekly management meetings
- Weekly compilation of minutes of meetings & distributing internally & externally
- Mentoring & coaching upcoming Project/Contracts Managers.
- Collaborate with cross functional teams to plan
- Building Scope – (Professional Engineering Services) PES and Design Building
- Plant Scope – Nyeleti Engeneering
- Drafting of Contractual letters for submission to the Client and Sub-Contractors [Early Warning, Response letters, Follow-up letters, Claim Notices & Engineering reconsider’s letters]
- Assisting Commercial Manager to obtain data/information [work sheets, statement support & VOP’s]
- Compile Excel Summaries spreadsheet to speed up the process of reconciling claims from the Client.
- Maintaining and daily update of internal, outgoing & incoming correspondence documents [ EWN, FCN, CRD, RFI &Punch List registers
- Submission & updating Incoming & outgoing Employer, Contractor & Sub-Contractor correspondence files.
- Submission of outgoing correspondences to the Client & Sub-Contractors
- Assist with capturing & updating tools & equipment registers (when required)
- Assist Project Manager with record keeping of various versions & updates of contracts.
- Submitting daily feedback forms received from Supervisors.
- Compiling & obtaining daily attendance diaries for internal & external personnel & submitting compiled information to the Client
- Submitting monthly & Lost Time Injuries hours to the Safety department for processing
- Compiling monthly report and submit to the Client.
- Daily & weekly compiling of minutes of meetings & submitting internally & externally.
- Receiving, scanning & safe record keeping of RFI’s (Request for Information) files on internal systems (Teams, Cloud & SharePoint)
- Maintain stationery, office supplies & refreshments office.
- Management meetings scheduling
- Assisting Engineering department with document controlling
- Eskom Medupi Power Station Project (April 2015- December 2019) Contracts Administrator Management and Assistant Support Service Commercial (Boiler)
- Duties and Responsibilities
- Assisting the Contracts Manager and Discipline Commercial Manager
- Prepare, negotiate, analyze, examine, review, revise and approve contracts for all vendor purchases.
- Collaborate with department heads to ensure purchase of materials, equipment, supplies and products.
- Write briefs and revisions suggesting contractual requirements and budgets.
- Monitor contract performance, including the status of owner and contractor deliverables.
- Interim Payment Certificates processing.
- Contributing to the determination of the duration and effort, sequence and dependencies of tasks to meet project objectives.
- Using project scheduling tools and techniques establishes and integrates the project schedule, resource allocation and financial requirements in the management plans.
- Measuring, recording and reporting the progress of activities in relation to the agreed schedule and plans.
- Contributing to the analysis of option and forecasting the impact of changes on the schedule
- Provide assistance and support to Commercial Manager, Package Manager and Claims Manager with the drafting of claims, variations and proposals with detailed particulars submissions.
- Prepared and issued reports on contract performance and compliance.
- Oversaw contracts for over [Number] different departments using both manual and automated strategies.
- Expedited resolution of contractual disputes by serving as a liaison between parties and facilitating open communication channels.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Negotiated and reviewed contracts to protect customer interests.
- Stored and filed contract documents in orderly, organized systems.
- Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
- Negotiated favorable terms on behalf of the company, securing advantageous pricing and conditions in complex contractual agreements.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Streamlined contract processes by implementing efficient tracking and organization systems.
- Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration department.
- Spearheaded training sessions for new hires, increasing their understanding of company contracting procedures and guidelines.
- Enhanced client relationships by providing exceptional support during the contract negotiation process.
- Performed thorough analyses of existing agreements, recommending modifications or termination when appropriate based on cost-benefit considerations.
- Coordinated cross-functional efforts to ensure smooth transition from contract negotiation to project implementation stages.
- Streamlined operations by developing and implementing improved contract management processes.
- Reduced negotiation timeframes by proactively addressing potential issues in contractual agreements.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
- Developed training materials to unify contract management processes and procedures.
- Adhered to legal and contractual requirements for compliant contract processes.
- Addressed contract disputes and provided advice and guidance to resolve issues.
- Optimized contract spending and allocation by conducting detailed cost-benefit analyses.
- Reduced legal disputes by meticulously verifying contract compliance and documentation accuracy.
- Negotiated favorable terms with suppliers, leading to cost savings across multiple contracts.
- Improved contract visibility and access by developing centralized contract database.
- Streamlined contract renewal processes, reducing turnaround time by implementing centralized tracking system.
- Improved stakeholder satisfaction by ensuring clear communication and timely updates on contract status.
- Enhanced compliance with industry regulations by developing and enforcing strict contract management protocols.
- Ensured timely payment and invoicing by closely monitoring contract performance and adherence to payment schedules.
- Actively participated in continuous improvement initiatives aimed at enhancing the effectiveness of contract administration processes.
- Implemented digital signature process, expediting contract execution and reducing paper waste.
- Conducted comprehensive contract audits to ensure adherence to terms and identify opportunities for renegotiation.
- Drafted clear, concise, and legally compliant contracts tailored to specific business needs and objectives.
- Increased contract renewal rates by proactively engaging with clients and understanding their evolving needs.
- Reduced time to contract closure by coordinating effectively with legal, finance, and procurement teams.
- Facilitated successful negotiation of complex contracts by providing expert advice and analysis to decision-makers.
- Streamlined vendor onboarding, ensuring compliance with contractual obligations and company policies.
- Strengthened vendor relationships by resolving conflicts and negotiating win-win solutions.
- Developed training programs for junior contract administrators, increasing departmental efficiency and knowledge.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Medical Claims Manager
Health Bridge Systems
01.2010 - 01.2023
- Managing of the medical claims oversees the payment of claims on the basis of the coverage of the insurance customer, the proof of an insurance appraisal.
- Ensures that claims are valid according to the company policy and consults with relevant stakeholders representation when it is necessary.
- Processing medical claims includes receiving documentation, reviewing the information and deciding if the claim is eligible for payment in accordance with the organization's policies and procedures
- Maintain a well-organized, electronic and manual filing system, both current and archive.
- Manage emails and coordinate diaries Internal and external communication. Attend to any request regarding stationery any palisade fence. Attend to any issuing of invoice to clients
- Administration of accounts on Pastel accounting advice the Head of Support Services on the administrative performance and recommending appropriate action for significant performance
- Handling of electronic transfer onto system and maintain good and high level of public relations with all our service providers with all service providers
Entry Clearance Assistant Officer
British High Commissioner
08.2014 - 03.2015
- Supporting Entry Clearance Officers and Entry Clearance Managers in the delivery of the UK Border good decisions and the prevention of immigration crime.
- Data upload, ensuring accuracy and speed.
- Assisting with filing, photocopying and assisting with preparing decisions for dispatching to multiple locations.
- Effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm
- Uploading applications Entry Clearance applications
- Undertaking routine telephone enquiries in connection with visa applications.
- Dealing with routine correspondence and other enquiries from the members of the public.
Accident and Health Claims Examiner
American International Group (AIG)
05.2013 - 07.2014
- Responsible for providing efficient and professional claims services to customer through prompt and fair settlement of claims within mandate.
- Claims administration registering claims set up reserves, determine if loss is covered, appoint or recommend loss adjuster
- Establish and maintain excellent levels of customer services in relation to responsiveness, quality of services rendered
- Audit and compliance: Ensure adherence with and implementation of all claims compliance controls
- Maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis
- Verify and analyses data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedure
- Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payment
- Communicate with reinsurance brokers to obtain information necessary for processing claims
Education
No Degree - Diploma in Project Management
Alison
Johannnesburg,South Africa 04.2001 -
No Degree - Diploma in Business Management
Alison
Johannesburg,South Africa 04.2001 -
Certificate - International Computer Driver’s License (ICDL)
UNISA
12-2010
Bachelor of Science - Biotechnology
University of The Western Cape
04.2001 -
Skills
Good communication
Planning and research
Ability to multitask and prioritize the assignments in order to meet deadlines
Ability to work in a team environment
Excellent interpersonal and customer service skills
Strong attention to detail and high level of accuracy
Good analytical and problem-solving skills
Work coordination
Team collaboration
Report writing
Emergency response coordination
Strategic planning
Innovation and creativity
Task prioritization
Problem-solving aptitude
Written communication
Teamwork
Certification
Diploma in Business Management (2023-06-2024-07)
Timeline
Officer Contract Administrator Medupi
Eskom Medupi Power Station
04.2015 - Current
Entry Clearance Assistant Officer
British High Commissioner
08.2014 - 03.2015
Accident and Health Claims Examiner
American International Group (AIG)
05.2013 - 07.2014
Medical Claims Manager
Health Bridge Systems
01.2010 - 01.2023
No Degree - Diploma in Project Management
Alison
04.2001 -
No Degree - Diploma in Business Management
Alison
04.2001 -
Bachelor of Science - Biotechnology
University of The Western Cape
04.2001 -
Certificate - International Computer Driver’s License (ICDL)
UNISA
Additional Course Training
- FIDIC RED and YELLOW Books year 2016
- NEC Compatible on ECC, ECSC, PSC, Contract Management
- Proficient in MS Word, Power Point and MS Excel
- Experience in SAP ERP Systems, SPF and SPO year 2015
- Hyperwave and PRISM Change Management Software year 2016
- Knowledge in ISO 9001
- Legal Liability and Training in Heights