Nonhlanhla Faith Mazaleni

Creation,maintain Articles & Vendors in the applicable system

Positive customer feedback

Articles are loaded in the system within the correct specification accurately and on time

Requested are solved within the SLA standards

Create, maintain Articles & cluster Hierarchy in the applicable system

Resolution of calls and administration relating to Merchandise business processes

Deal with customers in a customer centric manner

Effective self - management and team work

Deadlines are met internal and external stakeholders signoff Merchandise business processes

Manage critical path for promotional activities relating to the merchandise division by consolidating all PowerPoint and Excel documents.

Sort into promotional format for Marketing by preparing proposed layout and ensuring all pricing calculations are correct.

Liaise with Merchandise Director, Merchandise Managers and Buyers to approve promotional product

And pricing

Making sure that deadlines are met on daily basis

Proof-read and check all artwork online sign off/print

Make corrections/ additions where necessary

Once promotion has been loaded onto SAP, print full report for Buyers to check and signoff final proofs

Manage change requests via change request form and ensure that the promotion on SAP has been updated by marketing prior to activation.

Pull promotional effectiveness report the week following the promotion to analyze sales, margin and Rand value

Compare effectiveness of promotion to previous week and year same period and compile report for distribution to Merchandise Director, Merchandise Managers

Place analysis on G drive

To support the organization by controlling, processing of Store orders and managing of these orders and all related issues

Logging of all incoming Store orders into a centralized database

Handling of all store purchase orders that entails capturing in SAP system, liaising with Suppliers, Store and Customers

Expedite purchase orders weekly and update SAP system daily

Call suppliers making sure orders are delivered on

Time at the DC