Nonhlanhla Radebe
Vosloorus
Summary
I consistently provide friendly and efficient customer service in order to achieve sales goals and product knowledge. Looking for challenging position where I can utilize my analytic and problem-solving skills to issues as well as maintain consistent productivity within the department to maximize revenue.
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
The House of Busby (Brandmania Mall @ Carnival)
Brakpan
11.2017 - 05.2018
- Merchandising
- P.O.S Operation
- Customer Service
- Product knowledge
- Visual Display
- Organized weekly meetings with department heads to review progress on key objectives.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained a safe working environment by enforcing safety regulations.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Supervised cash handling processes to ensure accuracy of transactions.
Sales Assistant/Point of Sales
The Foschini Group (Sterns)
Bedfordview
05.2015 - 08.2015
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Managed cash register transactions accurately and efficiently.
Point of Sales (Cashier)
The Foschini Group (Foschini)
Boksburg
03.2013 - 10.2014
- Organized shelves and displays to maintain an orderly appearance throughout the store.
- Provided excellent customer service by being knowledgeable about store products and services.
Sales Assistant
The Foschini Group (Foschini)
Sandton
05.2012 - 08.2012
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Assisted customers with returns, exchanges and refunds.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Cashier
Sunward Park Spar
Boksburg
04.2011 - 03.2012
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Lethulwazi Comprehensive School
Vosloorus 12-2004
Skills
- Merchandising
- POS Operation
- Customer Service
- Product knowledge
- Visual Display
- POS operation
- Customer service
- Visual merchandising
- Team leadership
- Cash handling
- Staff scheduling
- Sales reporting
- Conflict resolution
- Time management
- Pricing and markdowns
- Problem-solving
- Stock rotations
- Marketing and promotions
- Database management
- Staff management
- Store opening and closing
Languages
English
References
- Gugu Dludlu, Store Manager, Sterns TFG, 0116218963
- Gail Hana, The House of Busby, 0871502220
Personal Information
- Health Status: Good
- Criminal Record: None
- Date of Birth: 05/23/88
- Gender: Female
- Nationality: South African
- Marital Status: Single
Languages
English
First Language
Afrikaans
Advanced
C1
Timeline
Assistant Store Manager
The House of Busby (Brandmania Mall @ Carnival)
11.2017 - 05.2018
Sales Assistant/Point of Sales
The Foschini Group (Sterns)
05.2015 - 08.2015
Point of Sales (Cashier)
The Foschini Group (Foschini)
03.2013 - 10.2014
Sales Assistant
The Foschini Group (Foschini)
05.2012 - 08.2012
Cashier
Sunward Park Spar
04.2011 - 03.2012
High School Diploma -
Lethulwazi Comprehensive School
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