Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Nonhlanhla Nolly Sibiya

RA/QA Specialist & Entrepreneur
Centurion
Nonhlanhla Nolly Sibiya

Summary

I am a qualified Pharmacist with 15 years of experience in the pharmaceutical industry across Retail, Regulatory and Quality Assurance. I obtained my Master’s in Business Leadership majoring in Leadership and Organisational Dynamics, Human Resource Management and Employment Relations, Strategic Management, and Marketing Management.


I established my own consultancy firm Princess Imani Regulatory consultants, a regulatory consulting company in the pharmaceutical and FMCG industry. I have extensive experience in RA and QA in the pharmaceutical, cosmetics, and food industries. I also have experience in leadership positions as a Responsible Pharmacist where I have been part of senior management and I have been involved in strategic decision-making, working with cross-functional teams on the strategy and product positioning within the pharmaceutical industry.


I started a retail pharmacy business from idea inception to business planning, securing premises, design, licensing, inventory and supplier contracts, employing of staff, through to its daily running.


I am a detail-oriented team player with a strong business acumen, organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, attention to detail, and problem-solving skills. I am organised and dependable and I have been successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
years of professional experience
10
years of post-secondary education

Work History

Adcock Ingram
Johannesburg

QA Pharmacist
12.2022 - Current

Job overview

  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked well in a team setting, providing support and guidance.
  • Provided professional services and support in a dynamic work environment.
  • Learned and adapted quickly to new technology and software applications.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Cultivated interpersonal skills by building positive relationships with others.

PRINCESS IMANI REGULATORY CONSULTANTS
Centurion

Independant Consultant
08.2020 - Current

Job overview

  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Organized and detail-oriented with a strong work ethic.
  • Provided professional services and support in a dynamic work environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Imani Pharmacy
Johannesburg

Pharmacy Owner / Responsible Pharmacist
03.2021 - 08.2022

Job overview

  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Interacted well with customers to build connections and nurture relationships.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Fresenius Kabi
Johannesburg

Dispensary Pharmacist
04.2021 - 06.2021

Job overview

  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

3M South Africa
Johannesburg

Responsible Pharmacist / RA /QA Manager
10.2016 - 07.2020

Job overview

  • Spearheaded and succeeded in a project for Licensing the South African subsidiary for medical devices.
  • Maintaining registrations of products and new products registration in collaboration with local and international manufacturers.
  • Offering strategic advice to the business to ensure that there is compliance to South African regulations and laws with regards to pharmaceuticals and medical devices.
  • Facilitation of exportation of Pharmaceuticals, and medical devices into English speaking African countries.
  • Ensuring compliance with regards to importation of pharmaceuticals, and medical devices into South Africa and Sub-Saharan subsidiaries.
  • Evaluation and maintenance of third party quality contracts.
  • Advertising and promotional material review in compliance with applicable legislation.
  • Approval of marketing material according to marketing code
  • Implemented new quality assurance and customer service standards.
  • Coordinated recall or market withdrawal activities as necessary.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Created and maintained quality management systems to align with industry standards.

Genop Healthcare
Johannesburg

Responsible Pharmacist / RA /QA Manager
05.2015 - 09.2016

Job overview

  • Implemented new quality assurance and customer service standards.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Created and maintained quality management systems to align with industry standards.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Oversaw development and implementation of improvements to support and network operations.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Offer strategic advice to the business to ensure that the company is compliant to local and international Regulatory and Quality requirements.
  • Maintaining registrations of products and new products registration in collaboration with local and international manufacturers.
  • Ensuring compliance with South African and other English speaking African countries’ regulations and laws with regards to pharmaceuticals, cosmetics, and medical devices.
  • Responsible for Quality Assurance and liaising with production managers for locally manufactured pharmaceuticals, and cosmetics.
  • Facilitation of exportation of Pharmaceuticals, cosmetics, and medical devices into English speaking African countries.
  • Ensuring compliance with regards to importation of pharmaceuticals, cosmetics, and medical devices into South Africa.
  • Managing of post-marketing surveillance/ pharmacovigilance through managing product complaints and adverse events. Ensuring that clinical trials are within regulatory scope.
  • Auditing of local and international manufacturers and other vendors.
  • Participated in an inspection by the Regulator, successfully.
  • Evaluation and maintenance of contracts.
  • Collaborating with Channel Partners to ensure that they are compliant to the local laws and regulations.
  • Advertising and promotional material review in compliance with applicable legislation.
  • Approval of marketing material according to marketing code.
  • Employment Equity & Skills Development - Senior Management Representative.
  • Training and leading Regulatory Affairs Interns and the Warehouse team.

Elanco
Johannesburg

Regulatory Affairs Specialist
11.2012 - 12.2014

Job overview

  • Consolidated global information relevant to local submissions.
  • Prepared and submitted regulatory file applications and supporting documentation.
  • Performed and documented quality control checks to maintain compliance with company initiatives.
  • Prioritized project-related tasks to efficiently complete essential tasks.
  • Maintained and archived regulatory paperwork.
  • Prepared and maintained document inventory for core dossier preparation.
  • Wrote or updated standard operating procedures, work instructions or policies.
  • Provided pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.

Adcock Ingram
Johannesburg

Regulatory Affairs Pharmacist
10.2011 - 09.2012

Job overview

  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Provided professional services and support in a dynamic work environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.

Fresenius Medical Care - ZA

Responsible Pharmacist / RA / QA Pharmacist
08.2010 - 09.2011

Job overview

  • Organized and detail-oriented with a strong work ethic.
  • Provided professional services and support in a dynamic work environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Strengthened communication skills through regular interactions with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked well in a team setting, providing support and guidance.

Discovery Health
Johannesburg

DUR Pharmacist
03.2010 - 07.2010

Job overview

  • Developed strong communication and organizational skills through working on group projects.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Managed time efficiently in order to complete all tasks within deadlines.

Natalspruit Hospital
Johannesburg

Community Service Pharmacist
02.2008 - 01.2009

Job overview

  • Administered wide range of immunization and contraception options in alignment with individual needs.
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Educated patients on proper medication use.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Closely monitored department performance metrics.
  • Completed accurate cycle counts, inventory management and will-calls for customers.

Sunninghill Hospital
Johannesburg

Intern Pharmacist
01.2007 - 12.2007

Job overview

  • Used pharmacy software to enter prescription and insurance information.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Assisted pharmacist in final review of filled prescriptions.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Followed department policies, procedures and best practices for pharmacy operations.
  • Monitored inventory levels and notified pharmacist of items requiring reorder.
  • Closely monitored department performance metrics.

Education

UNISA - SBL
Johannesburg

Master of Business Leadership (MBL) from Organizational Leadership
01.2013 - 11.2015

University Overview

· Human Resource Management and Employment Relations

· Operations Management

· Marketing Management

· Strategic Management

· Economics and the Global Business Environment

· Financial and Management Accounting

· Leadership and Organisational Dynamics

· Strategic Financial Management

· Information Resource Management

· Business Research and Business Ethics

· Strategy Dynamics and International Business

· Executive Project Management

· Elective - Advanced Marketing

Dissertation - Customer needs analysis in an NGO in South Africa

Nelson Mandela University
Port Elizabeth

Bachelor of Pharmacy from Pharmacy
01.2000 - 11.2006

University Overview

Skills

South African Licensed Pharmacist

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Quote

There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Timeline

QA Pharmacist
Adcock Ingram
12.2022 - Current
Dispensary Pharmacist
Fresenius Kabi
04.2021 - 06.2021
Pharmacy Owner / Responsible Pharmacist
Imani Pharmacy
03.2021 - 08.2022
Independant Consultant
PRINCESS IMANI REGULATORY CONSULTANTS
08.2020 - Current
Responsible Pharmacist / RA /QA Manager
3M South Africa
10.2016 - 07.2020
Responsible Pharmacist / RA /QA Manager
Genop Healthcare
05.2015 - 09.2016
UNISA - SBL
Master of Business Leadership (MBL) from Organizational Leadership
01.2013 - 11.2015
Regulatory Affairs Specialist
Elanco
11.2012 - 12.2014
Regulatory Affairs Pharmacist
Adcock Ingram
10.2011 - 09.2012
Responsible Pharmacist / RA / QA Pharmacist
Fresenius Medical Care - ZA
08.2010 - 09.2011
DUR Pharmacist
Discovery Health
03.2010 - 07.2010
Community Service Pharmacist
Natalspruit Hospital
02.2008 - 01.2009
Intern Pharmacist
Sunninghill Hospital
01.2007 - 12.2007
Nelson Mandela University
Bachelor of Pharmacy from Pharmacy
01.2000 - 11.2006

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Nonhlanhla Nolly SibiyaRA/QA Specialist & Entrepreneur