Nonhlanhla Ndlela
eSikhaleni,KwaZulu-Natal
Summary
A skilled professional with expertise in appraisal and testing, pricing and negotiation, authentication and security, documentation and compliance, and customer service. Demonstrates a strong ability to ensure accuracy and reliability in all aspects of work, contributing to enhanced operational efficiency. Committed to maintaining high standards of customer satisfaction while pursuing opportunities for career advancement in a dynamic environment.
Overview
15
15
years of professional experience
Work history
Sales assistant
Bullion Gold Buyers
Richards Bay, south Africa
09.2018 - Current
- Ensured stock replenishment in a timely manner to maintain product availability.
- Trained new staff members, fostering a supportive working environment.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Managed till operations smoothly, reducing waiting time for customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Improved customer service by efficiently handling queries and complaints.
Teacher's assistant
Department For Education
Richards Bay, south Africa
06.2011 - 12.2013
- Promoted an inclusive learning environment to foster respect and empathy among students.
- Assisted in grading assignments, helping maintain accurate records of student performance.
- Liaised with parents regarding children's progress, ensuring strong communication links.
- Offered one-on-one assistance to struggling learners; improved their understanding of complex topics.
Education
Certificate of Higher Education - computer
Boston city campus
Richards Bay, KwaZulu-Natal 11.2025 - 11.2025
Skills
- Appraisal and testing
- Pricing and negotiation
- Authentication and security
- Documentation and compliance
- Customer service
Timeline
Certificate of Higher Education - computer
Boston city campus
11.2025 - 11.2025
Sales assistant
Bullion Gold Buyers
09.2018 - Current
Teacher's assistant
Department For Education
06.2011 - 12.2013