Nonhlanhla Mokhine
Medical Receptionist
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
17
17
years of professional experience
Work History
Reception Clerk
Ruimsig Medical Center
Krugersdorp
07.2023 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
Receptionist
Health-Worx Medical Center
krugersdorp
09.2021 - 07.2023
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Facilitator
OldJohn Communication Project
Krugersdorp
01.2018 - 09.2019
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Brought in projects on-time and under-budget by effectively handling routine and complex issues.
- Teaching
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
Reception Clerk
Dr AH Louw (Neurosurgeon)
krugersdorp
02.2018 - 08.2019
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Also did the WCA and RAF for the Dr
Administrative Clerk
Lancet Laboratories
Krugersdorp
04.2007 - 06.2016
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Logged and shipped specimen to relevant department where they will perform the test.
- Printing out of result and taking them to Dr's rooms
Education
No Degree - Bookkeeping
Damelin Braamfontein
Johannesburg 04.2001 -
No Degree - Commerce Without Maths
Madiba Comprehensive School
Kagiso 2 04.2001 -
Skills
Office administration
Documentation and reporting
Telephone skills
Bookkeeping
Timeline
Reception Clerk
Ruimsig Medical Center
07.2023 - Current
Receptionist
Health-Worx Medical Center
09.2021 - 07.2023
Reception Clerk
Dr AH Louw (Neurosurgeon)
02.2018 - 08.2019
Facilitator
OldJohn Communication Project
01.2018 - 09.2019
Administrative Clerk
Lancet Laboratories
04.2007 - 06.2016
No Degree - Bookkeeping
Damelin Braamfontein
04.2001 -
No Degree - Commerce Without Maths
Madiba Comprehensive School
04.2001 -