Nonhlahla Mlambo

• Follow up with suppliers for invoices and POD's on a daily basis.
• Scan and save all POD's.
• Update the database with POD's received.
• Pulling and arranging of orders with the supplier invoice and POD.
• Co-ordinate and control the flow of documentation.
• Handling of correspondence and emails.

• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solitons and alternatives within the limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents .
• Follow communication procedures, guidelines and policies

• Check transporter documents before capturing . Check if the container number reflects correctly on transporter POD.
• Make sure the Container Reference Number reflects on the POD of the transporter.
• Capture all relevant data on the system; Ensure to collect the relevant and correct information from the transporters; Stamp and file documents once done checking; Filing to be kept updated at all names.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Identify and resolve any discrepancies, delays, or problems related to container shipments. Investigate and address issues such as missing containers, damaged goods, or shipment errors to minimize disruptions and ensure customer satisfaction.
• Generate reports on container movements, inventory levels, and performance metrics as required by management or regulatory agencies. Analyze data to identify trends, patterns, and opportunities for process improvement.

• Running the branch during the Branch Managers absence; Assisting with feedback reports to management; Invoicing clients .
• Following up on debtors when requested by debtors department.
• Receiving orders and writing up order numbers.
• Managing the branch stock (stock control and ordering.
• Managing branch costs stationery, consumables etc.
• Assisting internal sales when needed.
• Monitoring and overseeing all employee job performance.
• General finance; Checking float and petty cash.
• General admin and ensuring that filing system is uploaded.
• Attending to all adhoc duties as requested by management.

• Check transporter documents before capturing:
• Check if the container number reflects correctly on transporter
POD.
• Make sure the Container Reference Number reflects on the POD of the transporter.
• Capture all relevant data on the system.
• Ensure to collect the relevant and correct information from the
transporters.
• Stamp and file documents once done checking.
• Filing to be kept updated at all times.
• Assist the Yard Clerks with relevant information regarding
containers when requested.
• Attend to daily duties, such as answering the phone, following up on emails, keeping the office neat and tidy.
• Check if the booking reference is captured before booking out a
container.
• Do not release any “on hold” containers, check with Supervisor if the container can be released.
• Provide the transporter with the correct container seal.
• Provide a seal count at the beginning of every week.
• Always check transporter documents (Container Terminal Order/ Purchase order) if it’s corresponding with the booking sent by the shipping line.

• Updating and processing importing documents.
• Updating Container List.
• Coordinating ETA to client and plan deliveries.
• Processing Invoices for payments.
• Checking and processing import documents.
• Coordinating import custom issue with clearing agent.
• Coordinating deliveries between factory and transporter.
• Coordinating empty container return with transporter.
• All shipping department project requirements.

• Develop initiatives to upgrade outdated equipment enhancing overall operational efficiency in the organization.
• Enhanced equipment coordination by implementing efficient inventory management systems.

• Assist the Procurement Lead with all stages of the procurement
process and work cross-functionally with all internal and external
teams.
• Develop and implement new procurement and sourcing strategies,
aligning with industry news and best practices.
• Prepare and draft purchase orders and upload corresponding
shipment data into our tools.
• Develop and implement new procurement and sourcing strategies,aligning with industry news and best practices.
with our internal teams to manage inventory and
ensure orders are placed on time to support forecasted demand,
maintain healthy inventory levels, and support growth.
• Oversee the timely management and execution of orders, ensuring that status updates and order deliveries are communicated. Establish and maintain relationships with suppliers and vendors. Negotiate contracts, terms, and pricing to ensure favorable agreements for the organization. Evaluate vendor performance regularly and address any issues that may arise.

• Collaborate with other departments such as finance, operations, and logistics to ensure alignment of procurement activities with overall business objectives. Participate in cross-functional teams and projects as needed.
• Analyze procurement costs and identify opportunities for cost reduction or optimization. Implement cost-saving initiatives such as bulk purchasing, supplier consolidation, or alternative sourcing strategies.