Nonhlanhla Doricia Nxumalo
Receptionist
Chawello,GP
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Metseng Cleaning Services(Cleaning)
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Receptionist
Motus Toyota
- 4 years
Receptionist
MOTUS TOYOTA STRIJDOMPARK
04.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Supported company correspondence by drafting and distributing memos and emails.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Education
Grade 11 -
Mandisa Shiceka Secondary School
GED -
IQ ACCADEMY
04.2001 -
Skills
Fast Learner
Multitasking
Excellence in communication
Team worker
Customer/Client relations
Administrative support
Customer and client relations
Time management
Verbal and written communication
Greeting and seating clients
Office administration
Mail handling
Documentation and reporting
Typing speed
Multi-line telephone operation
Multi-line telephone systems
Meeting coordination
Mail distribution
Record preparation
Office equipment operations
References
- Mahommed, Phillip, Manager
- AKASHNI, MANGRAY, Manager, 011 792 1448
Interests
Dancing, Reading
Timeline
Receptionist
MOTUS TOYOTA STRIJDOMPARK
04.2021 - Current
GED -
IQ ACCADEMY
04.2001 -
Receptionist
Motus Toyota
Metseng Cleaning Services(Cleaning)
Grade 11 -
Mandisa Shiceka Secondary School