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Marketing.

• Plan and schedule content for Instagram, Facebook, and LinkedIn.
• Source industry contacts on LinkedIn and compile data for the Account Management team.
• Add LinkedIn contacts to internal systems (Ramko, and Christian).
• Update the Ramko gallery with fresh imagery and remove outdated visuals.
• Source and review lifestyle images from client websites.
• Capture product photos where images are unavailable; edit and format them for digital use.
• Upload optimized images (low resolution) to Box for easy access in the image gallery.
• Coordinate marketing content planning with input from Sales, QA, and Management.
• Assist in organising quarterly marketing meetings.
• Edit images using Adobe Photoshop.
• Design marketing materials and digital assets using Canva.

Dynamic Systems and Logistics.

• Generate sample invoices, order confirmations, and deposit payment invoices.
• Submit shipping requests to the logistics teams.
• Create quotation sheets for client proposals.
• Prepare freight enquiries and freight cost calculation sheets.

Finance Administration.

• Assist with filing and organizing expense documentation.
• Support data collection for financial reporting.
• Maintain cash flow working documents, including invoice entry, and matching payments.
• Manage credit card administration.
• Summarise business credit card slips weekly.
• Match slips to statements.
• Follow up on outstanding slips or expenses and report to the Finance Manager.

Office Administration.

• Update sales reports, and maintain internal tracking files.
• Assist with selecting Pantone colours and preparing samples for clients.
• Create and compile product mood boards, upon request.
• Manage sample packages: track inventory, unpack, and distribute samples.
• Coordinate the sending and tracking of samples to and from China and South Africa.

• Content planning and creation for clients.
• Social media management, engagement, and community management.
• Video and photo editing for digital platforms.
• Media outreach and influencer communication.
• Handling sales and collaboration enquiries.
• Managed time efficiently in order to complete all tasks within deadlines.

• Managed outbound call campaigns and followed scripts for varied topics.
• Identified customer needs and offered effective solutions.
• Evaluated e-commerce platforms and customer support structures.
• Completed ASOS campaign for online shopping experience feedback.

• Provided professional makeup services and product demonstrations.
• Maintained store presentation and customer service standards.
• Achieved monthly sales targets and KPIs.
• Handled telephonic bookings and client follow-ups.

• Promoted brand sales through merchandising and client service.
• Managed stock check-ins/outs and daily banking paperwork.
• Coordinated promotional displays and admin support.