Nondumiso Wendy Mgwaba

• Assisting customers with required quotations and orders
• Prepare the necessary export documentation
• Handle Export shipments from order receipt up to file closure
• Preparation of packing lists, bill of lading, Exports Invoices
• Liaison between clients, distribution, and company
• Liaise with operations and dispatch to ensure that orders are delivered timeously
• Arrange / apply for certificates (COO and SADC)

• Applying for exports permits from SAHPRA
• Monitors pick up and pack dates.
• Monitoring service providers and ensuring adherence to SLA’s and KPI’s to track performance.
• Arranging for all shipments to be pre-inspected in accordance with export regulations according to each country.
• Liaising with airlines for cargo arrival dates
• Ensuring that the appropriate action is taken to resolve deviations on damages, stock expiry and discrepancies.
• Conducting inventory counts (cycle counts and full inventory counts).
• Pre-allocation and batch reservation of stock according to FIFO principles.
• Overseeing reverse logistics and credit returns.
• Assisting with customs processes, procedures, clearances, tariff determinations, permits, corrections, refunds, and queries for shipments.

• Receiving calls and emails from Department of Health, facilities, Patients, districts and pick up points(regarding the chronic medication.• Check for patients profiles on Flexgen system with ID, Cell phone number, name and surname
• Track the box of medication on Delta
• Do PMP’s
• Do Script collections
• Retrieve Manifest
• Responding to emails investigation and queries we receive from the Facilities
• Processing orders following the correct procedures
• Arranging pre shipment inspections

• Receive a monthly report for relevant client.
• obtain the required documents:
• Tax invoice
• Proof of delivery
• Copy of the order
• Customs documents
• Commercial invoice for outside BLNS orders
• Packing list for outside BLNS orders
• Freight forwarder freight invoice for outside BLNS orders
• Creating Packing List and Commercial Invoice for orders
• Updating Spreadsheets for Proceed to Borders, Rejections and Pending Shipments orders
• Request documents from the relevant parties (DSV A&S or DSV Distribution) where the documents when documents are not on the system.
• Do regular follow up emails to the relevant parties on outstanding documents.
• Keep spreadsheet up to date on documents already emailed and when billing should be done.
• Requesting VOC’s where it’s required and filing in the Clearance Instruction Sheet
• Creating Packing List from Delta and transfer it to Exports Docs
• Checking Reasons code
• Lost Sales and Back orders Report
• Capturing Permit Data
• Filing in the SADC Certificate of Origin
• Assist with general duties
• Provide assistance and apply knowledge where needed for general functions to be fulfilled
• Present the company effectively