Nondumiso Sithandiwe Mbhele
Soweto
Summary
Accomplished Visual Merchandiser and Sales Associate at TFG, The Foschini Group, with a proven track record in enhancing customer experience and store layout. Expert in product display and customer service, I significantly improved shopping navigation and consistently achieved sales targets. My innovative approach to store layout and visual storytelling maximizes customer engagement and sales potential.
I am a detailed oriented merchandiser that is professionally aiming to grow my career and profile with retail space and learn from the best individuals within the business.
Overview
6
6
years of professional experience
Work History
Visual Merchandiser
TFG, The Foschini Group
02.2022 - Current
- Monitored and replenished display inventory and restructured according to available stock.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Developed signage system that simplified navigation, improving overall shopping experience for customers.
Sales Associate
TFG, The Foschini Group
05.2019 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree -
Wesselnek Combine School
Kwa-Zulu NatalSkills
- Product display
- Overstock management
- Customer experience
- Customer service
- Visual storytelling
- Store layout
Additional Information
REFERENCES
Name: Gloria Mabuse
Location: Maponya Mall Sportscence
Position: Field Manager
Contacts: 079 949 9620
Branch Contact: 011 983 6078
Timeline
Visual Merchandiser
TFG, The Foschini Group
02.2022 - Current
Sales Associate
TFG, The Foschini Group
05.2019 - Current
No Degree -
Wesselnek Combine School
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