NONDUMISO NGUBANE
Johannesburg
Summary
Money Market Clerk with expertise in customer service, inventory control, and safety compliance. Demonstrated success in enhancing operational efficiency and maintaining high hygiene standards. Recognized for adaptability in fast-paced environments and commitment to customer loyalty through optimal stock management. Proficient in engaging with customers and addressing inquiries effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Call Center Agent, Inbound Sales
CLIENTILE LIFE
JOHANNESBURG
01.2022 - 10.2022
- Handled inbound calls efficiently while maintaining a positive demeanor.
- Collaborated with team members to improve sales techniques and strategies.
- Followed up on leads to convert inquiries into sales opportunities.
- Advised customers on technical problems and troubleshooted solutions over the phone.
- Educated customers on new product features and services available through the company.
- Provided customer service support for incoming calls and emails from customers.
- Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
Money Market CLERK
SHOPRITE USAVE
Johannesburg
12.2022 - 02.2025
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Processed customer transactions accurately using cash registers and credit card machines.
- Stocked shelves daily with fresh produce and grocery items to maintain inventory.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Collaborated with team members to enhance operational efficiency in market.
- Implemented safety protocols for effective handling of perishable goods.
- Assisted in training new market clerks to ensure consistent service quality.
- Operated cash registers, managing cash, credit, and debit transactions accurately.
Education
HIGH SCHOOL HIGHER CERTICATE -
MATHEKU SECONDARY SCHOOL
ESHOWE,KZN01-2020
Certificate - Environmental Management
FUNDA INSTITUTION
MIDRAND,JHB06-2025
Skills
- Environmental management
- Customer service and support
- Inventory control
- Team collaboration
- Safety compliance
- Transaction processing
- Hygiene and cleanliness
- Retail sales and cashier support
Certification
ENVIRONMENTAL MANAGEMENT
Timeline
Money Market CLERK
SHOPRITE USAVE
12.2022 - 02.2025
Call Center Agent, Inbound Sales
CLIENTILE LIFE
01.2022 - 10.2022
HIGH SCHOOL HIGHER CERTICATE -
MATHEKU SECONDARY SCHOOL
Certificate - Environmental Management
FUNDA INSTITUTION