Housekeeping
Uvongo River Resort
02 2020 - 02 2023
- Communicated repair needs to maintenance staff.
- Contributed to hotel sustainability efforts by implementing eco-friendly cleaning practices within the housekeeping department where possible.
- Daily cleaning of approximately 18 staterooms
- Cleaning of public areas, toilets, and reception area according to requirements
- Correct handling of guest laundry
- Control and distribution of externally cleaned laundry and uniforms
- Correct and careful handling of all cleaning products, materials, and housekeeping equipment
- Rotating laundry duty incl. washing, ironing, and folding activities
- Distribution of daily programs, gift orders and turndown services in allocated staterooms
- Welcoming and escorting guests to their staterooms on embarkation day
- Checking and reporting technical defects of staterooms to the supervisor / reception
- Luggage duty on embarkation and disembarkation day
- Conduction of stock takes; inventory according to company procedures
- Organization and planning of embarkation / disembarkation
- Preparation of opening and closing ships at start and end of season
- Assistance in other departments upon instruction from supervisors (if required)
- Performance according to company standards and HACCP rules
- Participation in loadings
- Correct storage of stock; establishing of par levels
- Active participation in onboard training programs
- Participate in the departmental “Daily Reunion”
