Nonceba Debengu
Sales Associate
Johannesburg,GP
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level position. Detail-oriented, Organized and dependable candidate , Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Sales Associate
Studio88
10.2017 - Current
- Day to day administration
- Maximizing profitability with strategic upselling techniques
- Assisting with online shopping. ie packaging and communication with clients and courier company
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Tiger Of Sweeden
04.2016 - 09.2017
Sales Associate
Loui Daniel Diamond Corporation
09.2015 - 03.2016
Store Manager
Jenni Button
11.2013 - 08.2015
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Library Student Assistant
Tshwane University Of Technology
02.2013 - 10.2013
- Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
- Coordinated study room reservations and monitored library spaces to ensure a quiet and conducive environment for study.
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Provided reference assistance to patrons using both print and electronic sources, offering valuable guidance in the research process.
- Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
- Assisted patrons with locating resources for their research and educational needs, enhancing their overall library experience.
Education
Diploma - Human Resources Management
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
Skills
Problem-Solving
Relationship Building
Goal-Oriented
Multi-tasking strength
Sales Strategies
Dispute Mediation
Persuasion techniques
Retail Store Operations
Creative Thinking
Strong Communication and Interpersonal Skills
Computer Proficiency and Microsoft Office
Timeline
Sales Associate
Studio88
10.2017 - Current
Sales Associate
Tiger Of Sweeden
04.2016 - 09.2017
Sales Associate
Loui Daniel Diamond Corporation
09.2015 - 03.2016
Store Manager
Jenni Button
11.2013 - 08.2015
Library Student Assistant
Tshwane University Of Technology
02.2013 - 10.2013
Diploma - Human Resources Management
Tshwane University of Technology
04.2001 -