Pamella Ngcobo
student
Durban,KwaZulu-Natal
Summary
Driven and meticulous, excelled at KFC Restaurant by mentoring new hires, enhancing team efficiency, and upholding top-notch cleanliness and sanitation standards. Recognized for exceptional attention to detail, ability to multitask, and a commendable work ethic, demonstrating both hard skills in food preparation and soft skills in team collaboration. cheerful, dedicated, neat presentation and calm demeanor, always willing to follow company policies and procedures and a reputation of exceptional customer services
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Crew Kitchen Staff Member
KFC Restaurant
06.2018 - 08.2020
- Mentored and trained new hires, ensuring quickly became valuable team members capable of meeting high standards set by company.
- Maintained strong communication with front-of-house staff to ensure accurate order fulfillment and minimize customer complaints.
- Followed all safety protocols and maintained safe working environment, reducing risk of accidents or injuries.
- always following al company guidelines, policies and procedures including sanitation protocols
- performing any other duties assigned
- Earned reputation for reliability and dedication, often volunteering to cover shifts or assist with additional tasks when needed.
- maintaining cleanliness of my work station
- proper washing equipment and sanitation of assigned
- clean deep fryer, warmer(holder), vent hood, work area, ceiling, walls, dishes and more
Food Packer
KFC Restaurant
Durban
06.2018 - 08.2020
- Wrapped and packed perishable food in boxes based on quality and quantity.
- made menu recommendations and informed guest of any specials
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- maintaining tidy dining room
- ensuring that every table is clean and restrooms
- consistently received compliments from supervisors and quests
Education
Higher Certificate - Maritime Studies
Berea College of Technology
160 Monty Naicker Rd, Durban Central, 4001 01.2024 - Current
High School Diploma -
Strelitzia Secondary School
Isipingo 01.2011 - 12.2015
Skills
Attention to detail and ability to multitask, ability to maintain cleanliness nd proper sanitation A
Timeline
Higher Certificate - Maritime Studies
Berea College of Technology
01.2024 - Current
Crew Kitchen Staff Member
KFC Restaurant
06.2018 - 08.2020
Food Packer
KFC Restaurant
06.2018 - 08.2020
High School Diploma -
Strelitzia Secondary School
01.2011 - 12.2015
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