Nomzamo Mbulawa
Cape Town
Summary
A confident,reliable and enthusiastic individual with vast experience in Food safety and quality where ensuring the consumers are getting the most safe food produced in a safe and clean environment.
With basic experience in customer service, I enjoy helping clients, customers and individuals in solving problems that they may have. I am a great communicator over the phone, faceto face and via email. I strive to work well under pressure and love to keep myself and my work flow organised.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Quality Controller
Lluvia Nutrition
Kommetjie
11.2021 - 02.2024
- Inspection of incoming raw materials ensuring that they are tested and approved batches with correct manufacturing and best before dates.
- On-line quality control monitoring of all in-process blends and approval/rejection.
- Monitoring of staff to follow proper GMP and SOP standards.
- Ensuring that all areas are maintained and clean while manufacturing.
- Conduct end of shift houseeking verification of cleaning.
Quality Controller
In2Food
Kommetjie
08.2018 - 07.2019
- Inspection of incoming raw materials ensuring that they are tested and approved batches with correct manufacturing and best before dates.
- On-line quality control monitoring of all in-process blends and approval/rejection.
- Monitoring of staff to follow proper GMP and SOP standards.
- Ensuring that all areas are maintained and clean while manufacturing.
- Conduct end of shift houseeking verification of cleaning.
Customer Service Agent
Ackermans
East London
09.2013 - 12.2014
- Engaged with customers to provide a positive customer experience by answering questions and resolving complex inquiries.
- Open customer accounts by recording account information.
- Maintain customer records by updating account information.
- Informed customers of deals and promotions.
- Attracted potential customers by answering product and service questions suggesting information about other products.
- Checked the shop floor for any damaged or needed to be packed stock.
Cleaner
Thule Guesy House
East London
02.2013 - 08.2013
- Stripped used bed linen and replaced with clean linen.
- Deep cleaned bathrooms and general spaces by means of dusting,sweeping,mopping, vaccuming and window cleaning.
- Replenished the soap and lotion dispensers, tissues and toilet papers.
- Removed ised towels and replaced woth clean, fresh towels.
- Deep cleaned fridges and microwaves and removed trash cans.
Education
Consumer Science : Food And Nutrition - Applied Science
Walter Sisulu University
East London05.2019
Matric -
Luyolo Senior Secondary School
East London2012
Skills
Sensory evaluation
undefinedTimeline
Quality Controller
Lluvia Nutrition
11.2021 - 02.2024
Quality Controller
In2Food
08.2018 - 07.2019
Customer Service Agent
Ackermans
09.2013 - 12.2014
Cleaner
Thule Guesy House
02.2013 - 08.2013
Consumer Science : Food And Nutrition - Applied Science
Walter Sisulu University
Matric -
Luyolo Senior Secondary School
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