Nomzamo Luyanda Ngubane
Richards Bay,KwaZulu-Natal
Overview
4
4
years of professional experience
Work History
Housekeeper
The Benjamin Hotel
03.2023 - 05.2023
- Performing tasks such as bed-making
- Collecting and delivering valet laundry items, replacing soiled linens and curtains, and replenishing guestroom amenities are among the duties of a hotel housekeeper
- I was assigned to and took pleasure in maintaining the cleanliness of hotel rooms and other designated areas daily
Hot Kitchen Chef
Indaba Lodge Hotel Richards Bay
09.2020 - 12.2021
- A hot kitchen chef is responsible for managing the daily food preparation, ensuring that all culinary tasks are executed to meet the set standards and quality criteria
- In addition to food preparation, they oversee kitchen operations, including staff supervision, menu planning, inventory control, and adherence to food safety regulations
- While working in the kitchen can be quite interesting, even though it may entail untraditional working hours, I have found this aspect to be a stimulating challenge that I wholeheartedly embrace without reservation
Receptionist/ Reservations Agent
The Bon Hotel Waterfront Richards Bay
09.2023 - Current
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanour
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
- Planning and booking reservations, including hotel rooms, flights, rental cars, and events
- Recommending activities, restaurants, and tourist attractions
- Answering incoming calls and emails about reservations and itineraries
- Upselling clients on services and travel packages
- Managing and booking reservations for customers
Timeline
Receptionist/ Reservations Agent
The Bon Hotel Waterfront Richards Bay
09.2023 - Current
Housekeeper
The Benjamin Hotel
03.2023 - 05.2023
Hot Kitchen Chef
Indaba Lodge Hotel Richards Bay
09.2020 - 12.2021
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