Intern
ECPTA (Eastern Cape Parks and Tourism Agency)
2021 - 2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- assists guests in checking-in and signing of Registration card
- confirmation of bookings assists in sending of RFQs to suppliers and do follow-up
- Collected room deposits, fees, and payments
- Preserved guest privacy and security through strict adherence to data protection policies when handling personal information or payment details.
- Performed administrative tasks such as filing, data entry, and inventory management to support establishment operations.
- Sending and checking of emails,
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
- Compile and update vehicle returns
- procure stationary and office consumables, to ensure smooth operations
- Issue staff uniform, compile GRNs
- writing staff minutes,
- exit permits and Trip authority.
- Receiving of consumables/cleaning material Stock deliveries, process invoices and ensure they are authorized
