Summary
Overview
Work History
Education
Skills
References
Interests
Accomplishments
Timeline

Nomvula Flora Ndlovu

Medical Receptionist
Olympus

Summary

Dedicated and experienced Receptionist, bringing over 20years experience, conscientious person who works hard and always pay attention to detail, efficient, focused, organized, fast learner and always determined to learn new things, able to take responsibility and always grateful for the opportunity to progress.

Overview

21
21
years of professional experience

Work History

Personal assistant

Alberts Cellular Therapy, Dr Britain and Partners, Stem Cell Transplant Unit, Pretoria East Hospital Practice
10.2019 - Current
  • (C) PERSONAL ASSISTANT TO Dr Gem George – Clinical Haematologist; Dr Lucille Singh – Clinical Haematologist; Dr Samuel Fourie – Clinical Radiation Oncologist; Dr Mariska Stander – GP; Dr Philippa Ashmore - Clinical Haematologist; Dr Romana Jassat -Clinical Haematologist; Dr Lilla Friend - GP
  • Travelling to ABJ Oncology Centre
  • In charge of Dr Gem George`s & Dr Phillips Ashmore’s Diary
  • Assist with payment Witbank Practice
  • Assist with other Clinical Radiation Oncologists bookings Witbank Practice
  • Booking bone marrow biopsy
  • Liaise with the clinical nurse to prepare a bone marrow pack and to put up drip(anaesthesia) once patient has been seen by the Dr
  • Booking emergencies and arranging with clinical nurses to check patient’s vitals before Dr see’s the patient
  • Booking donor and family meetings
  • Sending patients for bloodwork
  • Answering telephone calls and dealing with face-to-face enquiries
  • Dealing with requests in an efficient and courteous manner
  • Politely greeting patients and visitors
  • Explaining practice procedures to new patients
  • In charge of Dr Gem George`s Diary
  • Help bookings with other Dr`s
  • Typing letters on behalf of the Dr`s
  • Ensure reception area is well maintained
  • Arranging clinical nurses to check patient’s vitals, weight and height etc
  • Scheduling appointments for patients
  • Ensure patients personal information is accurate including billing information on system
  • Transfer calls as required
  • Respond to emails
  • Respond and comply to requests for information
  • Registering new ward patients files
  • Checking patients in and out
  • Registering new patients open file
  • Filing collecting daily files
  • Filing away daily files
  • Arranging follow up appointments for patients
  • Liaising with courier s and delivery company
  • Scanning, faxing of all documents or reports
  • Screening enquiries for the Dr`s and medical staff (Sr`s)
  • Making coffee and ordering lunch for the Dr`s
  • Helps patients in distress
  • Protects patient’s rights by maintaining confidentiality of personal and financial information
  • Contributes to team effort by accomplishing related results
  • Book and organise meeting between the practices and hospital staff and senior managers as directed
  • Receiving post and forwarding to relevant parties
  • Liaise with GP’S and other health professionals
  • Liaise with laboratories
  • Schedule hospital admissions, tests, scans, and outside appointments for patients
  • Other administrative duties
  • Maintain practice dress standard

Personal assistant

Alberts Cellular Therapy, Dr Britain and Partners, Stem Cell Transplant Unit, Pretoria East Hospital Practice
07.2017 - 10.2019
  • (B) PERSONAL ASSISTANT TO DR M. CASS – Clinical Haematologist; DR M. AUGUSTYN – (GP); DR L. FRIEND – (GP) AND DR L. ZEEMAN - (GP)
  • Booking bone marrow biopsy
  • Liaise with the clinical nurse to prepare a bone marrow pack and to put up drip(anaesthesia) once patient has been seen by the Dr
  • Booking emergencies and arranging with clinical nurses to check patient’s vitals before Dr see’s the patient
  • Booking donor and family meetings
  • Sending patients for bloodwork
  • Answering telephone calls and dealing with face-to-face enquiries
  • Dealing with requests in an efficient and courteous manner
  • Politely greeting patients and visitors
  • Explaining practice procedures to new patients
  • In charge of Dr Cass, Dr Augustyn, Dr Friend and Dr Zeeman`s Diary
  • Help bookings with other Dr`s
  • Typing letters on behalf of the Dr`s
  • Ensure reception area is well maintained
  • Arranging clinical nurses to check patient’s vitals, weight and height etc
  • Scheduling appointments for patients
  • Ensure patients personal information is accurate including billing information on system
  • Transfer calls as required
  • Respond to emails
  • Respond and comply to requests for information
  • Registering new ward patients files
  • Checking patients in and out
  • Registering new patients open file
  • Filing collecting daily files
  • Filing away daily files
  • Arranging follow up appointments for patients
  • Liaising with courier s and delivery company
  • Scanning, faxing of all documents or reports
  • Screening enquiries for the Dr`s and medical staff (Sr`s)
  • Making coffee and ordering lunch for the Dr`s
  • Helps patients in distress
  • Protects patient’s rights by maintaining confidentiality of personal and financial information
  • Contributes to team effort by accomplishing related results
  • Book and organise meeting between the practices and hospital staff and senior managers as directed
  • Receiving post and forwarding to relevant parties
  • Liaise with GP’S and other health professionals
  • Liaise with laboratories
  • Schedule hospital admissions, tests, scans, and outside appointments for patients
  • Other administrative duties
  • Maintain practice dress standard

Personal assistant, Receptionist, Typist and Administrative Clerk

Alberts Cellular Therapy, Dr Britain and Partners, Stem Cell Transplant Unit, Pretoria East Hospital Practice
07.2014 - 07.2017
  • (A) PERSONAL ASSISTANT TO DR MCDONALD – Clinical Haematologist
  • 01/07/2014 – 31/07/2017
  • Answering telephone calls and dealing with face-to-face enquiries
  • Dealing with requests in an efficient and courteous manner
  • Politely greeting patients and visitors
  • Explaining practice procedures to new patients
  • Managing Dr McDonald`s diary
  • Help bookings with other Dr`s
  • Typing letters on behalf of Dr McDonald
  • Ensure reception area is well maintained
  • Arranging clinical nurses to check patient’s observation checklist, Height, Weight, Blood Pressure, O2 saturation
  • Scheduling appointments for patients
  • Ensure patients personal information is accurate including billing information on system
  • Transfer calls as required
  • Respond to emails
  • Respond and comply to requests for information
  • Registering new ward patients files
  • Checking patients in and out
  • Registering new patients open file
  • Filing collecting daily files
  • Filing away daily files
  • Arranging follow up appointments for patients
  • Liaising with couriers and delivery company
  • Scanning, faxing of all documents or reports
  • Screening enquiries for the doctors and medical staff (SR`S)
  • Making coffee and ordering lunch for Dr McDonald
  • Helps patients in distress
  • Protect patients’ rights by maintaining confidentiality of personal and financial information
  • Contributes to team effort by accomplishing related results
  • Book and organise meeting between the practice and hospital staff and senior managers as directed
  • Receiving post and forwarding to relevant parties
  • Liaise with GP’S and other health professionals
  • Liaise with laboratories
  • Schedule hospital admissions, tests, scans, and outside appointments for patients
  • Other administrative duties
  • Maintain practice dress standard
  • REASON FOR LEAVING: Desire to take more responsibility and grow in career.

Library Assistant

St John Vianney Seminary
01.2010 - 06.2014
  • (C) LIBRARY ASSISTANT
  • Main reception
  • Clerical work for the chief Librarian
  • Delivering excellent customer service to the students, staff, and public
  • General administrative work as required by the chief librarian
  • Making, receiving, and transferring calls
  • Typing, faxing, and filling of documentation
  • Assist at front desk
  • Issues and receives books
  • Handles queries within my capacity
  • Shelving
  • Signs in new journals and media
  • Assist with technical preparation of newly catalogued books and media
  • Assist with data capturing, transferring catalogued card information to computer/digital
  • Data capturing
  • Meet, greet. Assist/direct students, visitors and public
  • Reason for leaving: Personal growth

Receptionist

St John Vianney Seminary
01.2008 - 01.2010
  • (B) RECEPTIONIST
  • Front Office
  • General administrative work
  • Meet, Greet, Assist/direct students, visitors, and the public
  • Responsible for taking and relaying messages
  • Delivering excellent customer service
  • Assist in keeping the reception area clean and tidy
  • Screening phone calls
  • Sorting and distributing post
  • Arranging couriers
  • Making, receiving, and transferring calls
  • Taking messages
  • Receiving post
  • Typing, faxing, and filing documentation

Clerical assistant

St John Vianney Seminary
03.2005 - 01.2008
  • (A) PERSONAL ASSISTANT TO THE DEAN OF STUDIES
  • Typing, Faxing, Filing of documentation
  • Booking meetings
  • Keep appointment book accurately filled
  • Photocopy of documents
  • Completing mark sheet
  • Assist with BST Program
  • Working out mark allocations
  • Preparation for academic meetings
  • Lamination and making of exam booklets
  • Receiving and making phone calls
  • General administration work as required
  • By the Dean of studies

Education

National Certificate - Office Administration

Rose Bank College
2007
Subjects Passed: Office Practice, Orientation in secretarial and administrative posts, Office automation and reprographic process, Financial and record keeping, Business ethics, Telephone technique, filing indexing, Reception, Procedure at meetings, Travel arrangements, Effective communication, Language usage, Business letters, Oral communication, Case studies, Reports, Organizational communication

Diploma - Information Technology

A.T COMPUTER SCHOOLS
2004
Subjects Passed: Information systems, Microsoft dos, Programming concepts, Language and life skills, System development, Basic programming, Visual basic 6 programming, Pascal programming, Keyboard skills, Microsoft windows 95/98, Microsoft windows 97/2000, Microsoft excel 97/2000, Microsoft access 97/2000, Microsoft outlook 97/2000, Dbase III plus, Typing

Amogelang Senior Secondary School
2001
  • Highest Standard Passed: Grade 12
  • Year Obtained: 2001
  • Subjects Passed: English (HG), Isizulu (HG), Biology (SH), Physical Science (SG), Geography (SG)
  • Highest Symbol Obtained: C in English
  • Endorsement: Senior Certificate

Skills

Team Player

References

  • Dr Lucile Singh, Clinical Hematologist, Lucille@abj.org.za, 0833976804, 0129932555, Alberts Cellular Therapy, Stem Cell Transplant Unit, Dr Britain and Partners, Netcare Pretoria East Hospital Practice
  • Avril De Beer, Social Worker, Avril@abj.org.za, 0824652892, 0129932555, Alberts Cellular Therapy, Stem Cell Transplant Unit, Dr Britain and Partners, Netcare Pretoria East Hospital Practice
  • Vera Lepheane, Social Worker, veral@abj.org.za, 0732327318, 0129932555, Alberts Cellular Therapy Stemcell Transplant Unit, Dr Brittain and Partners, Netcare Pretoria East Hospital Practice
  • John Vusi Phiri, Brother, Labour Relations Officer, john.phiri@gauteng.gov.za, 0826517824, 0827338695, 0747859661, Weskoppies Hospital

Interests

Ultra-Marathon Runner, Extreme Adventure Sports, Meditation, Yoga, Travelling, Fitness Enthusiast

Accomplishments

  • Berlin Marathon 2025 1st international Marathon 1st world major star, an African dream come true.
  • 2022 & 2023 Comrades Marathon – 90KM
  • On the 28th of August 2022, I was one of the novices who completed the Comrades Marathon (90km) in 12hour 6minutes. During the event I met some new acquaintances, and we discussed a lot about life and career. It is indeed the ultimate human race.
  • Diacore Marathon 2022 – Botswana – 42.2KM
  • My 1st marathon outside South Africa, beautiful experience as a social runner trying to challenge myself to greater heights.

Timeline

Personal assistant - Alberts Cellular Therapy, Dr Britain and Partners, Stem Cell Transplant Unit, Pretoria East Hospital Practice
10.2019 - Current
Personal assistant - Alberts Cellular Therapy, Dr Britain and Partners, Stem Cell Transplant Unit, Pretoria East Hospital Practice
07.2017 - 10.2019
Personal assistant, Receptionist, Typist and Administrative Clerk - Alberts Cellular Therapy, Dr Britain and Partners, Stem Cell Transplant Unit, Pretoria East Hospital Practice
07.2014 - 07.2017
Library Assistant - St John Vianney Seminary
01.2010 - 06.2014
Receptionist - St John Vianney Seminary
01.2008 - 01.2010
Clerical assistant - St John Vianney Seminary
03.2005 - 01.2008
Rose Bank College - National Certificate, Office Administration
A.T COMPUTER SCHOOLS - Diploma, Information Technology
Amogelang Senior Secondary School - ,

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