Nomvula Dladla

• Perform due diligence checks
• Letter’s of credit workability
• Applying for credit from Trade finance
• Issuance of the transaction
• Capturing of Export letters of credit amendments
• Documents presented at our counters check compliance and effect payment on due date or at maturity
• Preventing Revenue leakage by ensuring all fees are claimed/recovered/escalated timeously and to/from the correct party
• Accountable for own system access by using tools provided e.g. My Access; remedy; JIRA; CIBIT Application access Assisting the business to resolve any technical incidents and provide insights into the root cause thereof
• Updating working instructions and Process mapping
• Appropriate allocation of work across the team
• Keeping track of all work out of SLA and reporting statistics along with reasons for delay to managements
• Root cause analysis on the causes of delays and reporting to both management and clients in the resolving of issues arising
• Releasing issuance’s and payments
• Knowledge of exchange control regulations for local LC’s only
• Working instructions are loaded on the CIB ops ISO share point
• Learned and adapted quickly to new technology and software applications.

• Conduct UAT and Quality assurance testing
• Designs, implement,configures
• Working with business users to define and re-design business processes and identify corresponding solution requirements while establishing appropriate expectations and controlling scope.
• Actively seek ways to apply technologies to business processes to meet strategic goals through a conceptual understanding of technology and strong business insight and experience.
• Define user requirements, create user cases, JIRA, Confluence Diagrams and document user requirements specifications by conducting user interviews or Elicit information for business requirement. JAD sessions and industry research.
• Define user acceptance test cases and manage the users through the process, ensuring the final solution meets the business expectation and requirements
• Source out data and design data model, Perform business and system analysis
• Document presentations, approach documents, and functional specifications.
• Work with the creative, business and technology teams to help design solutions and create storyboards.
• Actively participate in issue resolution and escalation, documenting and logging faults or Bugs, where applicable.

Create documents, presentations, and training material that can be used to establish buy-in and launch the solution successfully.

• Assist with the creation of a solution's information architecture and navigational structure
• Conduct and participate in usability and application reviews with the users, proactively identify areas of future optimisation within technology solutions.
• Actively participate in the growth of the organisation through involvement in improvement efforts, product development and organisational infrastructure enhancements.
• Responsible for understanding workload priorities and self-managing tasks.
• Implement methodologies, standards and processes on all projects to ensure consistent quality.
• Perform other duties as required and testing.
• Sprint and Agile and Figma knowledge
• Used critical thinking to break down problems, evaluate solutions and make decisions

• Follow up on bill acceptance with client and/or foreign bank
• Capture and release accepted bills on source system
• Advice foreign bank status of unaccepted and/or unpaid collections
• Act in accordance with relevant client and foreign bank instructions with regards to handling and disposal of documents
• Escalation to Sales for client education for Documentary Collections
• Act in accordance with relevant client and foreign bank payment and standing instructions
• Assess all requests for discounting on Documentary Collections and submit requests to the relevant area for approval
• Prepare cash entries and submit for processing to the relevant area
• Effect discount payments on financed drawings
• Escalate all outstanding requests for payment instructions to the relevant stakeholders
• Diaries for repayment of discounted and/or refinanced drawings
• Apply for spot covers, deliver Forward Exchange Contracts and draw down/credit Customer Foreign Currency Accounts as per clients instructions for payment to be effected to the foreign bank
• Effect Import finance payments and diaries drawings for repayment
• Perform Import Verification on import drawings when payment is made
• Provide mark- up details to Nostro on finalized drawings
• Passionate about learning and committed to continual improvement

Spot transactions

• Swaps
• Payments
• Nostro and Vostro reconciliation
• Exchange rates
• Exchange control
• SWIFT concepts
• Trade finance, Knowledge and experience of Trade products (Documentary Collections Avalised bills, Open Accounts), Sanctions,Compliance.
• Experience with all relevant publications governing Documentary Collections such as International Standard Banking Practice, Uniform Customs and Practice for Documentary Collections, International Standby Practices, Uniform Rules for Bank,International Commercial Terms and ensure correct application of these rules.
• Demonstrated creativity and resourcefulness through the development of innovative solutions
• Worked effectively in fast-paced environments