Summary
Overview
Work History
Education
Skills
Additional Information - Quote
Timeline
Generic

Nomvelo Radebe

Business Management Student
Midrand,GP

Summary

Recent graduate with foundational knowledge in Business Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

7
7
years of professional experience

Work History

Operational Administrator

DFS Group
02.2022 - 02.2024
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Streamlined invoice processing, reducing average payment turnaround time.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Implemented new email management strategy, reducing clutter and improving communication efficiency.

Sales Consultant

iStore (Core Group)
01.2020 - 07.2021
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.

Assistant Manager

SWAROVSKI
01.2019 - 12.2019
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Sales Manager

Evolution Vape
11.2016 - 11.2017
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Education

Bcom - Business Management

Unisa
01.2019 - 1 2024

Matric - undefined

Rand Girls High
01.2009 - 1 2013

Skills

Proficient in client relations

Additional Information - Quote

Psalm 20:4 - May he give you the desire of your heart and make all your plans succeed.

Timeline

Operational Administrator

DFS Group
02.2022 - 02.2024

Sales Consultant

iStore (Core Group)
01.2020 - 07.2021

Assistant Manager

SWAROVSKI
01.2019 - 12.2019

Bcom - Business Management

Unisa
01.2019 - 1 2024

Sales Manager

Evolution Vape
11.2016 - 11.2017

Matric - undefined

Rand Girls High
01.2009 - 1 2013

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Nomvelo RadebeBusiness Management Student