Nomvelo Radebe
Business Management Student
Midrand,GP
Summary
Recent graduate with foundational knowledge in Business Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Operational Administrator
DFS Group
02.2022 - 02.2024
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Streamlined invoice processing, reducing average payment turnaround time.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
Sales Consultant
iStore (Core Group)
01.2020 - 07.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Assistant Manager
SWAROVSKI
01.2019 - 12.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Manager
Evolution Vape
11.2016 - 11.2017
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
Bcom - Business Management
Unisa
01.2019 - 1 2024
Matric - undefined
Rand Girls High
01.2009 - 1 2013
Skills
Proficient in client relations
Clerical coordination
Sales and product insight
Inventory oversight
Relationship development
Strategic planning
Program leadership
Data entry
Additional Information - Quote
Psalm 20:4 - May he give you the desire of your heart and make all your plans succeed.
Timeline
Operational Administrator
DFS Group
02.2022 - 02.2024
Sales Consultant
iStore (Core Group)
01.2020 - 07.2021
Assistant Manager
SWAROVSKI
01.2019 - 12.2019
Bcom - Business Management
Unisa
01.2019 - 1 2024
Sales Manager
Evolution Vape
11.2016 - 11.2017
Matric - undefined
Rand Girls High
01.2009 - 1 2013