Nomvelo Keye
Customer Service
Port Elizabeth
Summary
I am self-motivated, honest and responsible young lady who adapts well and very easy to new environment and has consistently worked effectively as a team member and as well as an individual. I am hardworking, trustworthy with ability to remain calm when under pressure, an outgoing individual who thrives on challenge. I will be an asset to any door I enter.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Retail Sales Associate
Sheet Street
Port Elizabeth, EC
03.2015 - 10.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Store Associate
Mr Price Clothing
Port Elizabeth, EC
01.2013 - 12.2015
- Displayed merchandise by arranging in appealing ways to boost sales.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Customer Service Associate
Primi
Port Elizabeth, EC
01.2012 - 11.2013
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Budget Meat
Port Elizabeth, EC
02.2011 - 12.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Store Receiver
Edcon Edgars
Port Elizabeth, EC
01.2010 - 12.2011
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
Education
Certificate of Higher Education - Grade 12
Ndzondelelo High School
Port Elizabeth, EC 01.2003 - 12.2007
Merchandising - Work for Living
Siyasebenza Training Centre
Port Elizabeth, EC 01.2014 - 06.2014
Skills
Teamwork and Collaboration
Flexible and Adaptable
Organization and Time Management
Cash register operation
Cash Handling
Product and service sales
Store opening and closing
Sales expertise
Product promotions
References
Name : Siyathemba Mpumpula
Position : Supervisor
Company : Sheet Street
Contact : 060 984 8753
Name : Thembakazi Josopu
Position : Mentor
Comtact : 083 343 2766
Name : Ntombikayise Sityi
Position : Spiritual Mentor
Contact : 081 545 8950
Timeline
Retail Sales Associate
Sheet Street
03.2015 - 10.2020
Merchandising - Work for Living
Siyasebenza Training Centre
01.2014 - 06.2014
Retail Store Associate
Mr Price Clothing
01.2013 - 12.2015
Customer Service Associate
Primi
01.2012 - 11.2013
Cashier
Budget Meat
02.2011 - 12.2012
Store Receiver
Edcon Edgars
01.2010 - 12.2011
Certificate of Higher Education - Grade 12
Ndzondelelo High School
01.2003 - 12.2007