Nomvelo Keye
Customer Service
Port Elizabeth
Summary
I am self-motivated, honest and responsible young lady who adapts well and very easy to new environment and has consistently worked effectively as a team member and as well as an individual. I am hardworking, trustworthy with ability to remain calm when under pressure, an outgoing individual who thrives on challenge. I will be an asset to any door I enter.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Retail Sales Associate
Sheet Street
Port Elizabeth, EC
03.2015 - 10.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Store Associate
Mr Price Clothing
Port Elizabeth, EC
01.2013 - 12.2015
- Displayed merchandise by arranging in appealing ways to boost sales.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Customer Service Associate
Primi
Port Elizabeth, EC
01.2012 - 11.2013
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Budget Meat
Port Elizabeth, EC
02.2011 - 12.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Store Receiver
Edcon Edgars
Port Elizabeth, EC
01.2010 - 12.2011
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
Education
Certificate of Higher Education - Grade 12
Ndzondelelo High School
Port Elizabeth, EC 01.2003 - 12.2007
Merchandising - Work for Living
Siyasebenza Training Centre
Port Elizabeth, EC 01.2014 - 06.2014
Skills
Teamwork and Collaboration
References
Name : Siyathemba Mpumpula
Position : Supervisor
Company : Sheet Street
Contact : 060 984 8753
Name : Thembakazi Josopu
Position : Mentor
Comtact : 083 343 2766
Name : Ntombikayise Sityi
Position : Spiritual Mentor
Contact : 081 545 8950
Timeline
Retail Sales Associate
Sheet Street
03.2015 - 10.2020
Merchandising - Work for Living
Siyasebenza Training Centre
01.2014 - 06.2014
Retail Store Associate
Mr Price Clothing
01.2013 - 12.2015
Customer Service Associate
Primi
01.2012 - 11.2013
Cashier
Budget Meat
02.2011 - 12.2012
Store Receiver
Edcon Edgars
01.2010 - 12.2011
Certificate of Higher Education - Grade 12
Ndzondelelo High School
01.2003 - 12.2007
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