Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Nomtobi Matlosa

Marketing & Branch Manager
Johannesburg

Summary

Innovative Marketing leader with 5+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Overview

10
10
years of professional experience
8
8
years of post-secondary education
5
5
Languages

Work History

Branch and Marketing Manager

The Sole Sneaker Laundry
Johannesburg
10.2024 - Current
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.

Collaborative Projects

Led and managed strategic brand collaborations from concept through to execution. Oversaw ideation, planning, project management, and on-the-day implementation to ensure seamless delivery and impactful outcomes.

  • Discovery x Give2Move (Vitality x Sports, Arts & Culture Department) – Supported nationwide initiative to collect and donate 100,000 pairs of pre-loved shoes to old age homes, orphanages, and under-resourced communities by December.
  • Vault Strength Running Club – Initiated partnership to align sneaker care with one of the best Johannesburg running clubs
  • Krispy Kreme x The Sole (Slipper Day) – Partnered on national campaign, integrating sneaker care with a charity-focused activation.
  • SPAR Women’s Challenge (Women’s Day Run) – Activated sneaker care partnership at a large-scale women’s running event.

Junior Superviser

Beyers Choc
Johannesburg
02.2024 - 09.2024
  • Monitored adherence to safety protocols by employees under my supervision, minimizing workplace accidents and promoting a safe working environment.
  • Managed stock ordering and stock take for the store.
  • Responsible for purchase orders as well as delivery mandate to ensure stock arrives on time.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Defined clear targets and objectives and communicated to other team members.

Aupair

House O Orange
02.2023 - 01.2024
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Prepared healthy food.

Personal Shopper

Louis Vuitton
02.2023 - 01.2024
  • Shopping department stores, looking at catalogs, and surf the Internet for the best buys and most appropriate items for clients.
  • Relying on a sense of style and an ability to spot a bargain, a personal shopper helps clients develop a wardrobe and find gifts for friends, relatives, and employees.
  • Aid people who are too busy or otherwise incapacitated from going shopping for themselves.

Head Waitress

The Last Alpaca
03.2022 - 01.2023
  • Morning and late-night shifts in one of Johannesburg's busiest spots in Greenside.
  • Operating hours between 12:00 - 03:00.
  • Responsible for opening the shop and cleaning and sanitizing the shop.
  • In addition, ensuring menus as well as condiments are cleaned.
  • Serving customers food and drinks.
  • Cleaning and closing the shop after a full day of operating.
  • Responsibilities also included working on public holidays as well as weekends.

Front of House Receptionist

The Hilton Hotel
03.2021 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Corresponded with clients through email, telephone, or postal mail.

Netball Coach

Action Kidz ZA
04.2020 - 01.2021
  • Responsible for coaching female, male and mixed netball teams from age groups 6 years-16 years.
  • In charge of team selections for each team age groups.
  • Ensure that all netball material is available for match day.
  • As a netball coach, duties included training girls the basic skills of netball.
  • Every Thursdays and Saturday morning matches against other clubs and schools.
  • Ensuring students fitness is where it needs to be before each season.

Brand Ambassador

Instant Grass International
03.2018 - 03.2019
  • Leading a marketing team of 20 people and assisting in all marketing activities across products and services.
  • Worked with team to achieve sales goals for products.
  • Increased sales by effectively communicating product benefits.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Key Responsibilities
  • Organising team activities, distributing workload and assigning tasks based on individual strengths
  • Motivating staff via weekly huddle meetings, competitions and team incentives

Social Media Intern

Instant Grass International
02.2017 - 12.2018
  • Company Overview: Leading employer Instant Grass in Johannesburg, South Africa.
  • Creating eye-catching social media content for use in client marketing materials.
  • Created content strategies for digital media.
  • Leveraged scheduling tools to maintain a consistent posting schedule while maximizing exposure during peak engagement hours.
  • Increased brand visibility by crafting and implementing creative social media campaigns.
  • Supported email marketing initiatives by designing eye-catching graphics.
  • Leading employer Instant Grass in Johannesburg, South Africa.
  • Key Responsibilities
  • Designing, creating, editing, formatting and uploading content
  • Conducting market research to identify target audience for products, services and campaigns
  • Writing content for social media and email marketing campaigns

Waitress/ Bartender

Wild Waters Adventure Park
03.2015 - 12.2016
  • Working for a popular bar in Boksburg, creating food and lovely beverages, processing cash and card payments and providing top customer service.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Displayed enthusiasm and promoted excellent service to customers, successfully.
  • Key Responsibilities
  • Greeting customers and welcoming them into the premises
  • Maintaining the condiment station including ensuring adequate supplies of each condiment
  • Maintaining an exceptional knowledge of menu options/beverages available
  • Preparing customer orders according to instructions
  • Completing stock and inventory checks and requesting additional supplies
  • Responding to customer queries including explaining menu items and the differences between options

Education

Bachelor of Arts - Tourism Development, Entrepreneurship and New Venture Entrepreneurship

University of Johannesburg
South Africa
02.2018 - 11.2020

Diploma - Digital Marketing

Trace Academia
Johannesburg, South Africa
05.2020 - 05.2021

Certificate of Completion - Dj Music Master

Trace Academia
Johannesburg, South Africa
06.2020 - 06.2021

Certificate of Completion - Educare Basic Life Support and First Aid for infants, Adults and Children

03.2022 - 03.2024

Bachelor Of Honours - Tourism and Hospitality management

University of Johannesburg
02.2022 - 03.2023

A Level -C2 Proficient English Level certificate - undefined

Skills

Enquiry handling

Outbound calls

Budgeting and allocation 

Canva

Customer relationship management (CRM)

Gaap Point of Sales

Data analytics

Oracle Hospitality Opera

Brand promotion

Social media marketing

Creative direction

Personal Information

Willing To Relocate: True

Timeline

Branch and Marketing Manager

The Sole Sneaker Laundry
10.2024 - Current

Junior Superviser

Beyers Choc
02.2024 - 09.2024

Aupair

House O Orange
02.2023 - 01.2024

Personal Shopper

Louis Vuitton
02.2023 - 01.2024

Head Waitress

The Last Alpaca
03.2022 - 01.2023

Certificate of Completion - Educare Basic Life Support and First Aid for infants, Adults and Children

03.2022 - 03.2024

Bachelor Of Honours - Tourism and Hospitality management

University of Johannesburg
02.2022 - 03.2023

Front of House Receptionist

The Hilton Hotel
03.2021 - 03.2022

Certificate of Completion - Dj Music Master

Trace Academia
06.2020 - 06.2021

Diploma - Digital Marketing

Trace Academia
05.2020 - 05.2021

Netball Coach

Action Kidz ZA
04.2020 - 01.2021

Brand Ambassador

Instant Grass International
03.2018 - 03.2019

Bachelor of Arts - Tourism Development, Entrepreneurship and New Venture Entrepreneurship

University of Johannesburg
02.2018 - 11.2020

Social Media Intern

Instant Grass International
02.2017 - 12.2018

Waitress/ Bartender

Wild Waters Adventure Park
03.2015 - 12.2016

A Level -C2 Proficient English Level certificate - undefined

Nomtobi MatlosaMarketing & Branch Manager