Nomthetho Mndende
Johannesburg
Summary
Versatile Project Management Clerk with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Management Clerk
The Church Of Jesus Christ Of Latter-day Saints
09.2022 - Current
- Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
- Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records.
- Provided support for meetings by scheduling appointments and preparing materials.
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
- Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Increased efficiency by streamlining filing systems and organizing important documents.
Acting District Coordinator
Family Health International
06.2021 - 08.2022
- Enhanced district programs by implementing strategic initiatives and coordinating with stakeholders.
- Streamlined communication among schools for better collaboration and resource sharing.
- Developed and managed budgets, ensuring optimal allocation of funds to support district goals.
- Implemented data-driven decision-making to improve overall district performance and student outcomes.
AGWY Mentor Supervisor
Family Health International
04.2021 - 08.2022
- Identify safe spaces in the community, through working closely with community gatekeepers and DREAMS and OVC partners where AGYW will be mentored.
- Support the AGWY Mentors individually and as a group provide quality work.
- Coordinate and facilitate training of AGYW Mentors on YPA as well as program orientation
- Prepare weekly plans and secure transportation for resources deliveries at various Safe spaces.
- Prepare daily and weekly reports to ensure true reflection on work performed.
- Represent FHI 360 and AGYW Mentors at local fora and meetings as required
- Participate in data validation, through working with SI Officers and data capturers in the district/sub-districts
- Support Provincial Manager and District Coordinator in the recruitment of AGYW Mentors within Region C
- Work with District Coordinator to coordinate and facilitate training of AGYW Mentors on YPA (Youth Power Action) as well as program orientation
- Identify training needs through mentorship of AGYW Mentors and compile summary and progress reports for AGYW mentor interventions
- Enhanced mentee performance by providing personalized guidance and support.
Sales Administrator
Milpark Education
11.2018 - 12.2019
- Giving clerical support to sales team
- Following up on sales calls and helping with making sales
- Tracking reports and filing invoices
- Providing excellent customers service to all visitors
Assistant Admissions Office
Monash University (IIE MSA)
11.2016 - 12.2017
- Scanning, uploading, and filing of documents (with some uploads on Callista)
- Capturing and recording of application forms and requests as required
- Verifying matric results on QlikView as well as confirm these results on SAM
- Coordinated and managed large mail-outs per day, meeting target of assisting customers daily.
- Providing professional Client service
- Generating student IDs on database
- Work collaboratively with all teams and groups
- Highlighting and resolving delayed responses to applicants to ensure swift feedback to clients
- Redirect complex queries to relevant person
Administrative Assistant
The Church of Jesus Christ of Latter-day Saints (NPO)
01.2010 - 12.2014
- Prepared tender and Bid documents.
- Paid utility bills on time, weekly.
- Loading new vendors on in-house system using FMAT
- Creating work orders and purchase orders daily using in-house system FMAT.
- Screening telephone calls
- Build and maintained relations with vendors and customers.
- Reporting to Regional Facilities Manager & Area Facilities Manager
- Scheduling quarterly assignments for deep cleaning of buildings
- Ordered weekly funds for vendor payments as well as balancing petty cash receipts
- Handled confidential information in professional manner
- Compiled reports for areas responsible for and tracked progress monthly.
- Assist in new projects, keeping track and seeing them through completion.
- Attending to customer queries daily
- Capturing and updating inventory
- Minute taking and helped manage various correspondences.
- Filing, scanning, and faxing of documents as well as placing stationery and furniture orders
- Responsible for rental payments of various apartments and assisting with budget planning.
- Booking of flights and compiling travel reports on fleet mileage and travel trips.
- Maintained stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary.
- Trained and worked closely with new staff.
- Assisted in office related errands.
Receptionist
The Church of Jesus Christ of Latter-day Saints (NPO)
07.2009 - 12.2010
- Screening phone calls and directing calls to the correct persons.
- Helping different departments with various work
- Welcoming and receiving guests.
- Booking of boardroom
- Making sure that deliveries were correct and sent to the correct recipient.
- Providing excellent customer service
Education
Bachelor of Science - Professional Studies
Brigham Young University - Idaho
Rexburg, United States Of America12.2023
Skills
- Data validation
- Mentoring and Coaching
- Providing Corrective Feedback
- Organizational Skills
- Ability to work under Pressure
- Adaptability
- Travel Arrangements
- Excel Spreadsheets
- Invoicing
- Multi-tasking
- Expense Reports
- Order Entry
- Stock Control
- Budgeting
- Contract Management
Certification
- Administrative Assistant - (Completed 2020)
- Facilitator Certificate - (Completed 2021)
- Business and Leadership Skills Certificate - (Completed 2022)
- Project Management Foundations - (Completed 2023)
- Drivers License Code B
References
Mr. Jade Botes - The Church of Jesus Christ of Latter-day Saints(NPO)
076 372 3777, Jade.Botes@ChurchofJesusChrist.org
Mr. Dakalo Mapholi - Monash University
011 950 4269, dmapholi@iiemsa.co.za
Mr. Robert Pienaar - The Church of Jesus Christ of LDS (NPO)
076 303 0055, robert.pienaar@churchofjesuschrist.org
Mrs. Yasmin Sadat - Milpark Education
011 718 4000, yasmin.sadat@milpark.ac.za
Timeline
Project Management Clerk
The Church Of Jesus Christ Of Latter-day Saints
09.2022 - Current
Acting District Coordinator
Family Health International
06.2021 - 08.2022
AGWY Mentor Supervisor
Family Health International
04.2021 - 08.2022
Sales Administrator
Milpark Education
11.2018 - 12.2019
Assistant Admissions Office
Monash University (IIE MSA)
11.2016 - 12.2017
Administrative Assistant
The Church of Jesus Christ of Latter-day Saints (NPO)
01.2010 - 12.2014
Receptionist
The Church of Jesus Christ of Latter-day Saints (NPO)
07.2009 - 12.2010
Bachelor of Science - Professional Studies
Brigham Young University - Idaho
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