NOMTHANDAZO THANDO MOATSHE

• Managed security team by scheduling shifts, delivering training, and reviewing performance.
• Recruited and vetted contract security personnel across Gauteng and multiple provinces, ensuring high-quality staffing for operations.
• Monitored staff performance and created improvement plans.
• Trained new security staff on best practices and procedures, enhancing team readiness and compliance.
• Educated staff on security measures and risks, promoting a culture of awareness and prevention.
• Conducted regular security audits and risk assessments for vulnerabilities and fixes.
• Advised clients’ senior management on facilities' needs and provided ongoing support.

• Directed daily operations to achieve maximum efficiency and productivity.
• Identified revenue growth opportunities and implemented strategies to meet market demands.
• Sourced new contracts and negotiated pricing structures to enhance profit margins.
• Developed relationships with retail partners, streamlining product distribution channels.
• Coordinated FMCG deliveries with warehouses to keep stock levels consistent.
• Processed FMCG sales accounts through distribution and in-store replenishment routines.
• Recruited, trained and coached staff to meet capacity requirements and expansion goals.
• Monitored operations to keep processes aligned with targets and matching forecasts.
• Conducted regular market research to identify potential new products and suppliers, expanding product range.
• Coordinated efficient delivery schedules, maximising customer satisfaction through timely order fulfilment.
• Supplied hospitality catering consumables while applying hygiene and cleaning procedures daily.
• Conducted monthly team meetings to communicate complaints and provide feedback.
• Provided exceptional after-sales support, enhancing customer loyalty and repeat business opportunities.
• Planned and executed high-volume distribution of the Gauteng Department of Education and Private Brands Engen, BP and Total Quick Boutique Fuel Retail sector goods.
• Developed strategies to maintain required stock levels at minimum cost.

• Developed strategies and policies aligned with organisational needs, driving improvements across operations.
• Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
• Negotiated cost-effective purchasing agreements with suppliers, securing high-quality medical goods.
• Supplied and sold medical equipment to regional hospitals, enhancing access to essential items.

• Increased sales and revenue growth by effectively promoting and selling Cialis, Cymbalta, Strattera and Evista.
• Consistently achieved sales targets through strategic territory management and planning.
• Managed territory effectively, planning daily visits to maximise coverage and meet sales targets.
• Developed and maintained strong relationships with key decision-makers in the healthcare sector.
• Promoted pharmaceutical products to healthcare professionals, emphasising benefits and efficacy to enhance prescription rates.
• Product Sales & Disease Training to Pharmacists & Medical Doctors
• Pharmaceutical Sales of 4 Products
• (E.D/Depression/ADHD/Osteoporosis)
• Transitioned from previous role to launch Bohale Medical Services.

• Identified and pursued new business opportunities to expand client base.
• Set and tracked sales targets for customers to drive performance.
• Retail Deli (Checkers Hyper Training academy) Product Training
• Developed and implemented sales strategies that increased revenue growth.
• Managing key Accounts (Vector Logistics, Ocean Breeze, Fishermans Deli, Fishermans Noek)
• Appointed to Eli Lilly Pharmaceuticals
• Closed long-term agreements through skilful negotiation.
• Planned and developed winning strategies to increase sales, expand territories (Gauteng and Mpumalanga) and boost market positioning.

• Improved guest satisfaction by delivering exceptional service through efficient front office operations.
• Managed and trained front office personnel while overseeing duty management.
• Facilitated recruitment of front office personnel to enhance team effectiveness.
• Implemented strategies to maximise room occupancy and revenue, closely monitoring booking trends.
• Selected for role at McCain Frozen Foods to execute specific responsibilities.
• Drafted contracts and purchase orders for team.
• Prioritised incoming communications to filter out basic requests and minimise disruptions.

• Certificate Graduate
• Coursework in Business Economic Management

2 Years

• Imports and Export management

• Highest grade: 12
• Subjects: English, Afrikaans, Accounting, History, Business Economics, and Biology
• Member of Orlando East Youth Tennis Club

• Dissertation in Hotel Management
• Coursework in Hospitality Management