NOMTHANDAZO PRECIOUS SHANGE
Pinetown
Overview
9
9
years of professional experience
Work History
Laboratory Assistant
BBF Safety group
Pinetown
11.2018 - Current
- Fill sample register
- Prepare samples for testing
- Write test reports and capture them to a computer
- Used autoclave to sterilise equipment and supplies for experiments
- Employed standard laboratory tests and measurement controls to evaluate quality control within laboratory
- Labelled and stored samples into correct storage units ready for testing
- Entered client details into laboratory computer systems for fast retrieval
- Assessed all research to verify compliance with SOPs and regulatory agency guidelines
- Implemented efficient system for recording lab test data, reducing documentation time
- Calibrated and used pH metre to measure acidity or alkalinity of liquids
- Analysed laboratory findings to check accuracy of results
- Cleaned and maintained equipment to achieve optimum performance
RETAIL SALES ASSOCIATE
EDCON
05.2016 - 05.2018
- Worked flexibly across multiple customer access points
- Worked checkout and floor sales during peak seasonal trade periods
- Resolved customer queries using active listening and problem-solving skills
- Displayed outstanding personal presentation and customer service in customer-facing role
- Used downtime to clean store floor, rearrange product displays and restock shelves
- Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement
- Used open-ended questioning to understand customer needs and recommend appropriate products
Timeline
Laboratory Assistant
BBF Safety group
11.2018 - Current
RETAIL SALES ASSOCIATE
EDCON
05.2016 - 05.2018