Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
RemoteOn-SiteHybrid
Location:
JohannesburgWestern CapeKwaZulu Natal
Open to relocation:
Yes
29
Years of experience
1
Language
Work History
Front Office Coordinator
4 Years
City Lodge Courtyard Group | Sandton, GP | 01.1998 - 01.2002
Coordinated guest liaison communication workflows with front-desk team to support front-desk operations and service continuity.
Directed front office staff development, supervision, and duty management to strengthen overall performance. Coordinated daily operations through active support of front office personnel.
Appointed to McCain Frozen Foods roles and responsibilities covering core job duties and required performance areas.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Performed monthly financial reporting and recorded payments to keep accounting system updated.
Managed FMCG sales and distribution activities to support ongoing channel operations.
Coordinated catering hygiene standards and cleaning services to maintain cleanliness across hospitality environments.
Coordinated end-to-end contract management activities across government and private sector accounts.
Acquired contracts through ownership of procurement and contract intake process.
Managing Director (5 Years)
4 Years 5 Months
Bohale medical Services cc | Gauteng | 08.2008 - 01.2013
Oversaw supplier procurement activities and executed medical equipment sales responsibilities.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Interacted well with customers to build connections and nurture relationships.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Internal Regional Operations Manager
4 Years 5 Months
Eden Risk Management(PTY) LTD | Gauteng | 05.2022 - Current
Traveled to more than 33 locations per month to oversee installations and conduct supervisor and employee reviews.
Implemented management process improvements across regional branches to strengthen performance outcomes.
Created processes to reduce operating costs and mitigate loss exposure.
Owned supplier contract and agreement negotiations to support cost savings and efficiency improvement.
Ensured compliance with local state and provincial regulations and company standards.
Spearheaded operational procedure and process management to improve efficiency and optimize operations.
Conducted monthly progress-review meetings with regional staff and clients to evaluate status, manage emerging challenges, and drive on-time task completion.
Initiated staff engagement programs for gender diversity and cultural inclusion and implemented reporting tool to elevate operational quality.
Education
3-Year National Diploma - Hotel Management
Durban Institution of Technology (Hotel School) | 01.1998
Management Advancement Program (M.A.P)
Witwatersrand Business School (WITS) | 01.2004
- Export Management
Johannesburg Chamber of Commerce and Industries
3 Years
R. W V Fick Secondary School | 01.1995
Highest grade: 12
Subjects: English, Afrikaans, Accounting, History, Business Economics, Biology
Skills
Ms Word
Ms Excel
Ms Projects
Ms Outlook
Ms Access
PowerPoint
Internet and email.
PERSONAL DATA
English, Zulu, Tshwana, Afrikaans, South Sotho, Xhosa