Summary
Work History
Education
Skills
Timeline
Assessments
Preferred Name
Primary Number
Generic

Nomthandazo Mdakane

Johannesburg,GP

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Tutor

Mathe-Matise Tutoring
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Created positive and encouraging learning environment to foster love for learning among students.
  • Monitored student progress and provided feedback and support.

Switchboard operator

Dental Surgery
05.2021 - 01.2022
  • Answered calls on ring and engaged customers with friendly, professional demeanor.
  • Documented messages and forwarded to correct individual.
  • Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department.
  • Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
  • Provided reliable support to front desk staff, facilitating seamless coordination of daily operations.

Education

Certificate - Administration, National Certificate NC N2 / NQF Level 2

Csg Skills Institute
Randburg, South Africa
09.2024

Grade 12 -

Lavela Secondary School
11.2017

Skills

Teamwork and collaboration

Computer skills

Excellent verbal communication skills

Quick-learning

Flexibility

Customer service

Timeline

Switchboard operator

Dental Surgery
05.2021 - 01.2022

Tutor

Mathe-Matise Tutoring

Certificate - Administration, National Certificate NC N2 / NQF Level 2

Csg Skills Institute

Grade 12 -

Lavela Secondary School

Assessments

  • Problem-solving capability, Measures fluid intelligence, the ability to reason, adapt, and solve new problems independently of verbal skills, without relying on prior knowledge. Developed with a clinical psychologist, benchmarked against industry standards, and linked to real-world success., Solves practical problems using clear rules, tried methods, trial and error, and past knowledge, learning from mistakes to improve solutions.
  • Behavioural profile, Measures essential soft skills including grit, motivation, and a growth mindset. Developed with Oxford University and J-PAL. Results are validated against real hiring decisions, and indicate potential success in various roles., Scored highest on growth mindset. People with a growth mindset believe their skills and intelligence can be improved over time with effort and persistence.

Preferred Name

Nomthandazo

Primary Number

0746857479

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Nomthandazo Mdakane