Nomsa Mnisi
Senior Business Analyst
Johannesburg,GP
Summary
Senior Business Analyst with 21 years deriving invaluable business intelligence from novel sources. Practiced at discovering and exploiting underutilized resources to expand revenue and new business opportunities. Keen to provide unparalleled business knowledge and peerless data accuracy to accelerate business growth and enhance ongoing performance. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Senior Business Analyst
World Health Organization DDI GIS (HQ)
9 2022 - Current
- The project was to support the Northern Cape Province to Covid 19 response
- Business Analyst / Data Analysis
- Facilitating projects and using appropriate tracking tools, follow-up on and ensure that GIS IT projects target dates and deadlines are met, and that correspondence and queries are responded to in a timely manner
- Coordinate the compilation of GIS IT projects technical documents to ensure they are logically compiled, formatted, and assembled to facilitate the work of the Team/Unit
- Identify issues and gaps relevant to GIS IT projects and desired outcomes
- Assist in preparing reports and technical summaries as requested for GIS IT project updates
- Ensure the necessary preparations and after-actions are undertaken for meetings, including preparation of the plan, presentations, coordination, minutes, and follow-up
- Deployment in South Sudan for the emergency response for Food Insecurity.
Senior Business Analyst
ABSA Bank (HQ)
04.2022 - 08.2022
- The role was for the Senior Business Analyst within the ABSA Compliance to document a Business Case for C-Zone system
- Business Analyst
- Gathering, analyzing, and documenting business requirements
- Mapping and documenting C-Zone processes
- Identify issues and gaps from the business requirements and the system
- Generating business case for the C-Zone system and providing findings
- Engaging with all relevant stakeholders and engaging in team’s meetings.
Senior Business / Data Analyst
World Health Organization South Africa
04.2021 - 12.2021
- The project was to support the Northern Cape Province to Covid 19 response
- Business Analyst / Data Analysis
- Map and reviewing Covid-19 data business processes from end-to-end
- Identify opportunities to improve efficiency
- Manage data analysis process
- Liaise with senior stakeholders to identify business needs
- Review business requirements specifications and feasibility of possible solutions
- Weekly Reporting to Executive Manager
- Work with users, technical staff, and management to determine and resolve issues associated with project implementation
- Define roles and responsibilities of project members
- Conduct regular project reviews to recommend schedule changes, cost or resource adjustments
- Recommend approaches to increase efficiency
- Review existing business processes to identify opportunities
- Responsible for the implementation of the Go-Data system in the province
- To provide support in the province in relation to data collection, data validation and availability
- Support in ensuring availability of data management tool – Go Data implementation
- Support province and districts with ongoing data quality assurance
- Provide data analysis support with the province M & E Team
- Liaise with WHO Go Data for the implementation of GO-Data
- Liaise with all relevant stakeholders on to access Covid 19 related information
- Provide troubleshooting and support in reporting challenges experienced by the province.
Senior Business Analyst
Transnet Freight Rail
05.2018 - 03.2021
- Business Analyst Responsibilities: Identify and address operational, financial, and technological risks
- Identify opportunities to improve efficiency
- Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level
- Manage Programmers and Business Analyst: Review and manage business analyst deliverables
- Weekly Reporting to Executive Manager
- Scope out statement of works setting clear expectations of deliverables and exclusions from the project
- Define roles and responsibilities of project members
- Manage compliance of the project deliverables related to cost, time and quality standards
- Work with users, technical staff, and management to determine and resolve issues associated with project implementation
- Conduct regular project reviews to recommend schedule changes, cost, or resource adjustments
- The project was to develop a portal for BRICS project, to allow relevant stakeholders to have access to BRICS project information
- Senior Business Analyst
- Translate business requirements into functional specifications
- Guide the team to gather and document existing system specifications
- Develop a roadmap to translate existing system specifications into future-state systems requirements
- Collaborate with the design and development teams to support in building the future-state systems
- Develop testing strategy - Guide the design and development team towards a smooth solution integration
- Develop change management plans
- Oversee the development of technical documentation and training materials
- Maintain communication channels with stakeholders
- Oversee end user training to facilitate adoption of new systems
- Liaise with senior stakeholders to identify business needs
- Balance competing priorities from key stakeholders to maximize the value delivered to the organization
- Review business requirements specifications and feasibility of possible solutions
- Prepare business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risk
- To map the entire TFR processes maps and to develop a Business Enterprise Framework
- Lead Senior Business Analyst
- Identify, analyze, and improve on the existing business, data, application and technology architecture of the organization
- Review existing business processes to identify opportunities
- Map and reviewing assigned business processes from end-to-end
- Develop alternative solutions to streamline business processes and assess feasibility of alternative solutions
- Establish requirements for the implementation of changes in the business processes
- Recommend approaches to increase efficiency
- Present recommended changes on business processes to stakeholders to garner support
- Review and assess all process mapped by team members
- Integrate all the process reviewed and signed process mapped to one source document
- Managing Stakeholders relationships
- Weekly reporting to CIO and Steerco of the project status.
Senior Business Analyst
Faranani IT Services
07.2017 - 04.2018
- Responsibilities: Reporting – Invocom Methodology
- Recommend controls by identifying problems, writing improved procedures
- Provide/ approve training material for existing and new systems
- Produce Test Case and Scenarios
- Senior Business Analyst / Project Manager
- Gather User and System Integration Requirements
- To understand the business need
- Document As-Is and identify gaps to be able to map To-Be
- Document the Business Case.
Senior Business Analyst
Ulwembu Business Solution
06.2016 - 06.2017
- PM Responsibilities: Ensure that a project is completed on time and within budget
- Managing deliverables of the project
- Effective management of relationship Management
- Effective day-to-day management, communication with key stakeholders from project identification through to completion
- Managing project team
- Senior Business Analyst / Project Manager
- To provide process improvement and to assist the Contact Centre with the Workforce Management and CRM system
- Senior Business Analyst / Project Manager
- Gather User and System Integration Requirements
- Document requirements into a Business Requirement Specification
- Document Functional Specification Requirement
- Map As-Is, To-Be Business Processes
- Process Re-engineering
- Design Uses Cases
- Develop Prototypes
- Document Data and integration Requirements
- Compile Test Cases
- Compile Training Manual
- Provide System Training
- Responsible for Testing
- Provide User Support
- Reporting (Service Catalogue, Weekly Reporting)
- Managing and evaluating of Business Analyst outputs
- Part of the development team that is responsible for the Business Elicitation Template and Service Catalogue
- Managing a team of Business Analyst
- Responsible for the implementation of the Workforce Management system within the Municipality.
Education
Diploma - Business Analysis
Faculty of Training Institution
Johannesburg, South Africa11.2014
National Diploma - Information Technology
Tshwane University of Technology
Matric - undefined
Thubalethu High School
Advanced Business Analysis - Business Analysis
University of Pretoria
Pretoria, South Africa 04.2001 -
Skills
Visio
Enterprise Process Centre
MS Office Suite
Software Development Lifecycle
Process Mapping
Jira
Confluence
User Acceptance Testing
Business process improvement
Data Analysis
Forecasting and planning
Pivot tables
Certification
Advanced Business Analysis, Pretoria University, 2006
Basedarea
South Africa, Gauteng
Additional Information
+20 years
Industries
- Government
- IT
- Banking
Methodsexposedto
- Agile
- Waterfall
- IDEF 0 Notation
Careerchronology
- World Health Organization DDI GIS (HQ), Senior Business Analyst, 09/2022, Current
- ABSA Bank (HQ), Senior Business Analyst, 04/2022, 08/2022
- World Health Organization South Africa, Senior Business / Data Analyst, 04/2021, 12/2021
- Transnet Freight Rail, Senior Business Analyst, 05/2018, 03/2021
- Faranani IT Services, Senior Business Analyst, 07/2017, 04/2018
- Ulwembu Business Solution, Senior Business Analyst / Project Manager, 06/2016, 06/2017
- Losika Consulting, Senior Business Analyst, 07/2015, 05/2016
- Siyaya Consulting, Senior Business Analyst / Project Management, 10/2014, 07/2015
- SARS, Business Analyst, 11/2011, 10/2014
- Verge Management Services, Business Analyst / Project Manager, 07/2006, 05/2010
- Business Connexion, Business Analyst, 06/2005, 06/2006
- Exigent Engineering Consulting, Business Analyst, 08/2003, 05/2005
- Department of Home Affairs, Programmer, 08/2000, 07/2003
Technicalskillsmatrix
- Visio
- Aris
- Bizagi
- Enterprise Process Centre
- APQC
- MS Office Suite
- Agile
- Waterfall
- IDEF 0 Notation
Level
Senior
Languages
Xhosa
Advanced (C1)
Timeline
Senior Business Analyst
ABSA Bank (HQ)
04.2022 - 08.2022
Senior Business / Data Analyst
World Health Organization South Africa
04.2021 - 12.2021
Senior Business Analyst
Transnet Freight Rail
05.2018 - 03.2021
Senior Business Analyst
Faranani IT Services
07.2017 - 04.2018
Senior Business Analyst
Ulwembu Business Solution
06.2016 - 06.2017
Advanced Business Analysis - Business Analysis
University of Pretoria
04.2001 -
Senior Business Analyst
World Health Organization DDI GIS (HQ)
9 2022 - Current
Diploma - Business Analysis
Faculty of Training Institution
National Diploma - Information Technology
Tshwane University of Technology
Matric - undefined
Thubalethu High School
Advanced Business Analysis, Pretoria University, 2006
N4 Secretarial Course, Welkom College, 1994
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