Traveling
Nomsa Mbanjwa
FINANCIAL ACCOUNTING GRADUATE
Durban
Summary
My name is Nomsa Mbanjwa I have a diploma in Accounting. I have worked as a personal assistant at Lewis stores where I was managing the bosses diary, doing filling and all the paperwork stuff.. I am currently employed by call marshall where I manage the Reception area, I handle switchboard I do filling I do excel spreadsheets I also help with invoicing, end of each day I reconsile all work done on that day. I also handle outlook & walk in clients.
Overview
5
5
years of professional experience
Work History
Administrator
Call marshall
PINETOWN
11.2019 - Current
- Managed and organized documents for data entry tasks.
- Verified accuracy and validity of data entered in databases
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Corrected data entry errors to prevent duplication or data degradation.
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
- Contributed to a positive work atmosphere through effective communication and collaboration with colleagues.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Personal assistant
Lewis stores
DURBAN
11.2018 - 03.2019
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Attended meetings, took notes and tracked action items.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
Education
Diploma - FINANCIAL ACCOUNTING - Accounting And Finance
Durban University of Technology
Durban 05.2020
Skills
Switchboardundefined
I D Number
9707270626089
Additional Contact Number
0317017492
Contact Number
0658683047
References
- CYNTHIA-Personal assistant, +72617856655
- NASEERA -ADMINISTRATOR, +27785086490
Accomplishments
Drivers license
Interests
Timeline
Administrator
Call marshall
11.2019 - Current
Personal assistant
Lewis stores
11.2018 - 03.2019
Diploma - FINANCIAL ACCOUNTING - Accounting And Finance
Durban University of Technology
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