Nompumezo Beauty Jacob
Assistant Administrator
Kwanokuthula
Summary
Professional administrator with strong focus on team collaboration and achieving results. Proven track record in managing office tasks, coordinating schedules, and supporting executive functions. Adept at adapting to changing needs and ensuring smooth operations. Skilled in communication, organizational management, and problem-solving. Reliable and prepared to contribute effectively.
Results-driven administrative professional prepared for role requiring meticulous attention to detail and effective communication. Known for fostering collaborative environment and ensuring operational efficiency. Flexible and reliable with focus on achieving optimal outcomes, skilled in multitasking and coordinating tasks seamlessly.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Assistant Administrator
NANDI BULABULA ATTORNEYS
05.2022 - Current
- Managed purchasing, stocking and organizing inventory.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
- Documented all communication between relevant stakeholders such as vendors, departments, and customers.
- Maintained digital databases, physical files and area logs.
- Proactively identified areas for improvement in administrative processes, proposing innovative solutions that streamlined operations without sacrificing quality.
- Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
Duty Manager
CAPE SUMMER VILLAS BOUTIQUE COLLECTION
01.2018 - 05.2022
- Worked at Sky Villa Boutique Hotel as a floor manager ensuring that the service in the restaurant ran smoothly.
- Worked at The Bungalow, Plettenberg Bay as a Duty Manager ensuring that all the departments operate smoothly.
- Dealing with guest complaints and ensuring that guests leave happy.
- Handled staff rostering and time-schedule management.
- Ensuring that all events run smoothly and that staff are managed well.
Reservation Officer
THE PLETTENBERG HOTEL
12.2017 - 04.2018
- Maintained the hotel, restaurant and Spa bookings
- Ensured that all guests left satisfied and handled complaints accordingly
- Learnt to upsell products and service
- Handled all guest enquiries and requests telephonically and via emails.
- Maintain the facility and ensures that it is clean, safe and appealing.
Duty Manager
PLETTENBERG PARK HOTEL AND SPA
09.2015 - 07.2017
- Assist General Manager in managing daily company operations to ensure positive and safe working environment.
- Order, purchase and stock the merchandises in a timely manner.
- Delegate daily work assignments and schedules for employees.
- Making sure that the restaurant is functioning in accordance.
- Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
- Conducts and ensures the neat of appearance of front office attendant as well as correct attitude and behaviour, discusses problems that encountered on this point with front office manager, assistant front office manager and their shift leaders.
Education
DIPLOMA - FASHION DESIGNING
Walter Sisulu University
01.2007 - 01.2009
NATIONAL SENIOR CERTIFICATE - undefined
Murray High School
01.1998 - 01.2002
Skills
Microsoft Office
Front office
Housekeeping
Food & Beverage
Human Resources
property management system
File management
File maintenance
Office coordination
Inventory purchasing
Driver Licence ( C1)
CONTACTABLE REFERENCES:
Nosizwe Sokopo
Nandi Bulabula Inc
044 011 0311
Farrel Van Houten
Skyvilla Boutique Hotel
079 931 9318
Laula Bouwer
The Plettenberg Hotel
044 533 2030 9318
Timeline
Assistant Administrator
NANDI BULABULA ATTORNEYS
05.2022 - Current
Duty Manager
CAPE SUMMER VILLAS BOUTIQUE COLLECTION
01.2018 - 05.2022
Reservation Officer
THE PLETTENBERG HOTEL
12.2017 - 04.2018
Duty Manager
PLETTENBERG PARK HOTEL AND SPA
09.2015 - 07.2017
DIPLOMA - FASHION DESIGNING
Walter Sisulu University
01.2007 - 01.2009
NATIONAL SENIOR CERTIFICATE - undefined
Murray High School
01.1998 - 01.2002