Nompumelelo Qasha
Johannesburg,GP
Summary
Dynamic virtual professional with extensive expertise in administrative support and digital communication, committed to enhancing organizational efficiency and effectiveness. Proficient in managing complex schedules, facilitating correspondence, and coordinating multifaceted projects to achieve optimal outcomes. Strong collaborator with a proven ability to adapt to changing environments, fostering seamless team dynamics and responsiveness to diverse needs. Excels in multitasking, problem-solving, and leveraging technology to streamline workflows and drive productivity.
Overview
5
5
years of professional experience
Work History
Virtual Assistant
Freelance Virtual Assistant
01.2025 - Current
- Assisted small businesses with email responses, appointment scheduling, and social media calendar creation.
- Conducted research and data entry projects with high attention to detail.
- Created basic graphics and content for brand promotion on social platforms.
Digitization Official
Department of Home Affairs, SA
11.2022 - Current
- Managed and digitized thousands of client records weekly, ensuring accuracy and timely updates.
- Coordinated internal communications and administrative tasks for document processing teams.
- Delivered customer support in high-volume environments with professionalism and empathy.
- Created reports to track data quality and team productivity.
Personal Assistant
Local Community Office
01.2021 - 10.2022
- Assisted community members with service-related issues, coordinating with relevant departments for resolution.
- Managed meeting schedules, took minutes, and drafted monthly reports.
- Provided administrative support including document preparation, data entry, and record maintenance.
- Acted as a first point of contact for inquiries, ensuring clear communication and follow-through.
Education
Virtual Assistance Certification -
ALX Africa
01.2025
Diploma - Information Technology
IIE Rosebank College
01.2021
No Degree - Social Media Marketing & Management
Udemy
Online08-2025
No Degree - Graphic Design
Udemy
Online09-2025
Skills
- Calendar & Email Management
- Project Coordination (Trello, Microsoft project)
- Client & Stakeholder Communication
- Document Management & Data Entry
- Travel Planning & Itinerary Support
- Social Media Support
- Research & Reporting
- Google Workspace & Microsoft Office
- Time Management & Prioritization
- Confidentiality & Discretion
- Customer service
- Data entry
- Microsoft office
- CRM management
- File organization
- Basic graphic design
- Video editing
- Problem-solving
- Time management
- Attention to detail
- Verbal and written communication
- Content creation
- Online marketing
- Internet research
- Administrative background
- Office management
- Records management
- Project planning
- Meeting note taking
- Writing reports
References
Adriana, Jarrett, HR Officer, +27 820400928
Timeline
Virtual Assistant
Freelance Virtual Assistant
01.2025 - Current
Digitization Official
Department of Home Affairs, SA
11.2022 - Current
Personal Assistant
Local Community Office
01.2021 - 10.2022
Diploma - Information Technology
IIE Rosebank College
Virtual Assistance Certification -
ALX Africa
No Degree - Social Media Marketing & Management
Udemy
No Degree - Graphic Design
Udemy
Similar Profiles
Marita Gladna MascarenhasMarita Gladna Mascarenhas
Virtual Assistant at Freelance Virtual AssistantVirtual Assistant at Freelance Virtual Assistant
Andreu Carlo S. De TorresAndreu Carlo S. De Torres
Freelance Virtual Assistant at Freelance Virtual AssistantFreelance Virtual Assistant at Freelance Virtual Assistant
Krystal DossKrystal Doss
Executive Assistant to the Chief Operating Officer at Freelance Virtual AssistantExecutive Assistant to the Chief Operating Officer at Freelance Virtual Assistant
ANELISA NOTSHAYAANELISA NOTSHAYA
ASSISTANT MANAGER at Spot LoungeASSISTANT MANAGER at Spot Lounge
Sibulele Siphokazi SebengaSibulele Siphokazi Sebenga
Administrative Assistant at University of JohannesburgAdministrative Assistant at University of Johannesburg